Thorne is a leader in science-backed health and wellness solutions, dedicated to helping individuals live healthier longer. They are seeking a highly execution-oriented Content Marketing Manager to lead the implementation of SMS, blog, and loyalty program content, focusing on tactical delivery and optimization within marketing platforms.
Responsibilities:
- Generate ideas for SMS
- Brief SMS projects to Creative Team
- Maintain SMS campaign calendar, ensuring sends complement but aren’t duplicative of email
- Build, QA, and deploy SMS campaigns and automated journeys directly in platform
- Own day-to-day campaign execution, including segmentation and personalization
- Implement A/B tests (copy, timing, audience) and monitor results
- Monitor performance and make tactical adjustments to optimize CTR, CVR, revenue, and unsubscribe rates
- Ensure compliance with SMS regulations and opt-in best practices
- Upload, format, and publish content directly in CMS
- Implement on-page SEO and AEO recommendations
- Collaborate with Director of Content & Lifecycle Marketing to manage content calendar and generate ideas
- Brief projects into the Creative Team
- QA all content for formatting, links, images, accessibility, and mobile responsiveness
- Maintain publishing cadence and ensure deadlines are met
- Monitor traffic and engagement performance
- Build, QA, launch, and optimize Digioh pop-ups and quizzes
- Execute A/B tests on offer, copy, timing, triggers, and creative to increase email and SMS opt-ins
- Manage audience targeting logic (i.e. loyalty vs. non-loyalty)
- Continuously iterate to improve subscriber quality, engagement rates, and overall funnel performance
- Operate directly within Iterable, Builder.io, and Digioh
- Build audience segments and manage targeting logic
- Conduct pre-send QA checks for every campaign and onsite experience
- Maintain documentation and campaign trackers
- Ensure all deliverables are executed on time and error-free
- Collaborate cross-functionally but retain ownership of execution
Requirements:
- 3+ years of hands-on experience in SMS, retention, or lifecycle marketing
- Demonstrated experience building, QA'ing, and deploying campaigns directly within marketing platforms
- Experience with Google Analytics
- Strong communication skills with a performance-driven mindset
- Detail-oriented with exceptional QA standards
- Comfortable working independently and managing deadlines
- Analytical and data-driven; able to quickly adjust based on performance
- Experience with Wrike, Iterable, Builder.io, and Digioh