Sr System Modernization Project Manager

Maximus is currently hiring a remote Sr System Modernization Project Manager to support system modernization initiatives within their Health and Human Services (HHS) portfolio. The role involves planning, development, delivery, and oversight of Integrated Eligibility systems software solutions while ensuring successful project execution and collaboration with stakeholders.

Responsibilities:

• Oversee daily operations including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing, and compliance
• Ensure project compliance with all applicable requirements of the client’s regulations as well as corporate policies
• Manage direct reports including developing performance goals and objectives
• Manage subcontractors that provide services to program
• Manage audits of operations
• Collaborate with other managers to ensure effective coordination of activities
• Develop and implement operational policies and procedures in collaboration with other key stakeholders
• Establish and maintain effective relationships with clients and other external entities
• Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency
• Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance
• Monitor performance against key indicators established internally or by the clients
• Develop solutions to issues or complex problems
• Manage, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing
• In some instances this manager may be responsible for a functional area and not have any subordinate employees
• Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
• Follow processes and operational policies in selecting methods and techniques for obtaining solutions
• Act as advisor to subordinate(s) to meet schedules and/or resolve problems
• Develop and administer schedules, performance requirements; may have budget responsibilities
• Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company
• Often must lead a cooperative effort among members of a project team
• Receive assignments in the form of objectives and determine how to use resources to meet schedules and goals
• Provide guidance to subordinates within the latitude of established company policies
• Recommend changes to policies and establish procedures that affect immediate organization(s)

Requirements:

• Bachelor's Degree in related field
• 7-10 years of relevant professional experience required
• Equivalent combination of education and experience considered in lieu of degree
• Experience with CMS Medicaid Streamline Modular Certification (SMC) and related outcomes required
• Experience researching state Medicaid enrollment documentation and regulations required
• Experience defining and designing Medicaid enrollment and reconciliation solutions required
• Experience speaking with the client/users to understand their specific eligibility business processes required
• Minimum of three (3) years' experience in the last five (5) years leading a project for a health and human services organization required
• Must be willing and able to work a shift that supports the Alaska Standard Time zone
• Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
• Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
• Must currently and permanently reside in the Continental US
• Experience in technical leadership
• Strong ability in agile product management techniques
• Ability to rapidly prioritize competing requirements
• Ability in technical work estimation techniques
• Ability to understand and simplify customer requirements
• Ability to communicate end user feedback to technical and design leads
• Strong communication skills (both written and oral)
• Proven knowledge of industry standards
• Project Management Professional (PMP) certified