Artificial Intelligence Operations Specialist (IT Architect / Consultant 1)

About Us:

Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine’s agenda for Ohio’s future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.

Ohio Department of Medicaid plays a unique and necessary role in supporting the governor’s vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by:

• Delivering a personalized care experience to more than three million people served.
• Improving care for children and adults with complex behavioral health needs.
• Working collectively with our partners and providers to measurably strengthen wellness and health outcomes.
• Streamlining administrative burdens so doctors and healthcare providers have more time for patient care.
• Ensuring financial transparency and operational accountability across all Medicaid programs and services.

What You Will Do at ODM:

Office: Information & Technology Services

Classification: IT Architect/Consultant 1 (PN 20102633)

Primary Technology: Artificial Intelligence

Job Overview:

The Ohio Department of Medicaid (ODM) is seeking a results-driven professional to lead the design, deployment, and continuous improvement of Artificial Intelligence (AI) solutions that address critical business needs. This position plays a key role in ODM’s digital transformation strategy, driving improvements in operational efficiency and service delivery for Medicaid providers and members. Your work will directly impact the speed, quality, and effectiveness of Medicaid services for Ohioans.

Key Responsibilities:

• Identifies and implements AI-driven innovations that streamline internal workflows and improve decision-making across the organization.
• Collaborates with cross-functional teams to integrate advanced technologies into business processes.

• Drives continuous improvement initiatives using AI and data-driven insights.

   

Technical Focus Areas:

You will apply advanced technologies and methodologies in the following domains:

1. Artificial Intelligence (AI) and Machine Learning (ML): Applying predictive models and automation to optimize business processes.
2. Natural Language Processing (NLP): Leveraging language-based AI to extract insights and enhance communication workflows.
3. Cloud Platforms: Utilizing Microsoft Azure and/or Google Cloud to build scalable, secure AI infrastructure.
4. Vector Databases: Implementing high-performance data storage solutions to support semantic understanding and retrieval.
5. Semantic Search: Enhancing information discovery through context-aware search capabilities.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Education - Core undergraduate program in Computer Science or Information Systems or equivalent work experience. 

AND 

Experience - Minimum 4 years combined work experience in any combination of the following: assisting with development and updates to the strategic Information Technology plan, participating in work groups to author Information Technology plan by discipline/program team and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design for assigned discipline/program team (e.g., software development, infrastructure, database administration, security) including 2 years technology related work experience as specified by the agency position description and vacancy/job posting. 

Note: the official position description on file with the designated agency is to reflect, in the minimum acceptable characteristics, the required technology related experience. Only those applicants possessing the required technology related experience listed in the position description are to be considered for any vacancies posted. The vacancy/job posting should also only list the required technology related experience commensurate with the position in question. 

Job Skills: Information Technology

Technical Skills: Application Design, Cloud Computing, Database Administration, Machine Learning, Software Development/Implementation

Professional Skills: Analyzation, Innovation

The Ohio Department of Medicaid does not provide employment-based visa sponsorship.

On call 24 hours a day, 7 days a week. Required to carry a cellular phone as assigned. Required to work occasional overtime as assigned.

Job duty, knowledge, skill & ability statements at lower level are understood to be able to be performed at any higher level.

Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.

Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.