Key skills
JiraConfluenceAgileScrumKanbanMentoringCommunicationNegotiation
About this role
About Us
We’re known for being the country’s most popular rewards program, helping over 10 million Australians get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue's 2023, 2024 and 2025 Most Satisfied Customer award for Rewards Programs 🥇🏆
But, we're more than the card you carry around in your wallet or the app on your phone! Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.
Your Team
We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.
Your Role
- Act as a liaison between technical teams and business / end users, by translating technical terminology through simple oral and visual techniques and tools.
- Delivering high quality user stores, business, functional, non-functional requirements.
- Support in defining acceptance criteria and completing acceptance criteria testing / verification.
- Triage and estimating business analysis and acceptance testing effort.
- Eliciting requirements and performing analysis of business processes and documenting as-is and future state business processes.
- Facilitating workshops with stakeholders to elicit analysis and validate business processes, systems, and requirements.
- Delivering high-quality user stories, business, functional and non-functional requirements.
- Assisting PO in ensuring that requirements are understood by through story kick offs and constant communication using a variety of analysis and documentation techniques including the application of visualisation techniques to underpin joint understanding of processes and data.
- Assisting PO in Communicating any requirement dependencies, issues or risks identified through the analysis process.
- Planning of the business and test analysis effort, determining how requirements will be managed, and ensuring deliverables delivered meets quality and governance standards.
- Experimenting with and developing new ways to present requirements and ideas.
- Communicating constantly with stakeholders, team mates and other people throughout the company; Facilitating and participating in team stand-ups, retrospectives & iteration planning sessions; Communicating any requirement dependencies, issues or risks identified through the analysis process;
- Pairs with Product Manager to ensure challenges, prioritisation and project scope are managed.
- Significant contributions to the flybuys BA community, driving the evolution of our BA practice Mentoring/coaching junior-mid level BAs in the team.
- Leading Showcases, guiding junior/mid-level BAs in their showcase contributions.
Your Experience
- Demonstrated experience delivering Business Analysis artifacts aligned to BABOK and Agile methodologies
- 8+ years Business Analysis experience.
- The ability to work with dispersed and diverse agile technology teams to deliver continuous value for our customers.
- Strong communication and interpersonal skills, including negotiation and influencing key stakeholders.
- A demonstrated understanding and facilitation of agile development methodologies such as Scrum, Kanban, Lean and Continuous Delivery.
- Strong analytical skills, proven ability to translate data into actionable insights.
- Strong working knowledge of relevant delivery applications i.e. BPM tools, Office suite, Jira / confluence.
- Strong level of flexibility with a strong ability to lean others successfully through cultural, process, system and transformational change.
- Experience or the ability to mentor Junior and other Business Analysts where applicable.
- Industry certification in Agile and Business Analysis (e.g. SCRUM, SAFe, CBAP).
Your Benefits!
We offer our valued team members a stack of exclusive benefits! To name a few...
- Flybuysflex | work from anywhere, measured on outcomes
- Two well-being days per year!
- Volunteer leave
- Ongoing learning & development programs and opportunities
- My Coles and Wesfarmers team member discount card
- Be Well Programs – Mind/Body/Soul
- Quarterly All Team events
- Hybrid social events
- New starter kit merchandise
Be You, With Us. Apply today!
We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone’s voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.
It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.