Key skills
Business Analysis certificationsRequirements elicitationProcess mappingUser stories creationSystem integration conceptsEnterprise reporting toolsMicrosoft Office proficiencyAnalytical mindsetVisio proficiencyCollaboration platformsServiceNOW experienceFacilitation skillsServiceNowAgileScrumLeadershipCommunicationCollaboration
About this role
Infojini Inc is seeking a Senior Business Analyst to deliver comprehensive business requirements and documentation in alignment with project scope. The role involves creating process maps, conducting market research, and ensuring all business needs are captured and tracked through various documentation and testing processes.
Responsibilities:
- Formal Business requirements documents (BRDs), functional and technical specifications, and user stories in alignment with project scope
- Current and future-state process maps, workflows, and gap analysis
- Market Research & Vendor Comparison Matrices: Summarizing available options
- Requirements Traceability Matrix (RTM): Ensuring all business needs are captured and tracked
- Meeting notes, stakeholder feedback logs, and decision records
- Test plans, test cases, and user acceptance testing (UAT) results documentation
- User guides, training materials, and knowledge transfer documentation
- Reports and dashboards to support business process visibility and decision-making
- Summary presentations and status updates for leadership and stakeholders
- Comprehensive knowledge transfer package including documentation of project status, decision history, outstanding requirements, and system/process updates to ensure a seamless transition of responsibilities
Requirements:
- Formal Business requirements documents (BRDs), functional and technical specifications, and user stories in alignment with project scope
- Current and future-state process maps, workflows, and gap analysis
- Market Research & Vendor Comparison Matrices: Summarizing available options
- Requirements Traceability Matrix (RTM): Ensuring all business needs are captured and tracked
- Meeting notes, stakeholder feedback logs, and decision records
- Test plans, test cases, and user acceptance testing (UAT) results documentation
- User guides, training materials, and knowledge transfer documentation
- Reports and dashboards to support business process visibility and decision-making
- Summary presentations and status updates for leadership and stakeholders
- Comprehensive knowledge transfer package including documentation of project status, decision history, outstanding requirements, and system/process updates to ensure a seamless transition of responsibilities
- Business Analysis (CBAP, PMI-PBA), Agile/Scrum (CSPO, SAFe PO/PM), or ITIL certifications
- Strong knowledge of business analysis practices including requirements elicitation, functional design, and process mapping
- Skilled in creating user stories, acceptance criteria, test cases, and UAT documentation
- Familiarity with system integration concepts, data workflows, and enterprise reporting tools
- Excellent verbal and written communication skills, with ability to translate technical concepts into business-friendly language
- Strong facilitation skills with proven ability to lead workshops and engage stakeholders at all levels
- Analytical mindset with the ability to identify root causes, evaluate options, and recommend solutions
- Proficiency with Microsoft Office, Visio (or similar process mapping tools), and collaboration platforms (Teams, SharePoint, etc.)
- Ability to work independently, prioritize competing tasks, and deliver under tight timelines in a temporary assignment
- Experience using ServiceNOW and Microsoft platforms for task management, sprint planning, and documentation