Qualified Health is seeking a Data Integration Manager to serve as the primary client interface and program manager for healthcare data integration initiatives. In this role, you'll manage partner relationships, oversee integration timelines, and ensure successful delivery of data integrations that meet partner needs.
Responsibilities:
- Serve as primary relationship owner with assigned health system partners, building trust and credibility with IT leadership, clinical informatics teams, and data governance stakeholders
- Lead discovery and scoping sessions to understand partner data environments, constraints, and integration objectives
- Manage integration program timelines across multiple concurrent health system partners, ensuring clear milestones and proactive communication
- Navigate partner organizational dynamics to secure necessary approvals, data access, and technical resources
- Translate technical concepts into business language for healthcare executives and non-technical stakeholders during steering committees and status reviews
- Facilitate requirement validation with partners, ensuring data requests are comprehensive and aligned with clinical and operational needs
- Coordinate issue resolution by working with partners to address data quality gaps, access challenges, and technical blockers identified during integration
- Drive change management at partner organizations, helping them understand new workflows and integration touchpoints
- Travel to meet with clients on a monthly basis
- Partner closely with Data Integration Engineer to ensure technical implementation aligns with partner expectations and requirements
- Review and validate data mapping specifications with partners, confirming accuracy of clinical terminologies and data element definitions
- Lead QC review sessions with partners to reconcile discrepancies and confirm data accuracy
- Coordinate production deployment activities, ensuring partner IT teams are prepared for go-live
- Document integration patterns and lessons learned to improve future implementations
- Identify process improvement opportunities based on partner feedback and delivery experiences
Requirements:
- 7+ years of experience in client-facing technical roles such as solutions consulting, technical account management, implementation management, or healthcare IT delivery
- Healthcare domain expertise: Deep understanding of health system operations, EHR workflows, and healthcare data challenges (Epic experience highly valued)
- Program management capabilities: Track record of managing complex technical programs with multiple stakeholders and dependencies
- Relationship building skills: Proven ability to establish credibility with senior healthcare IT and clinical leaders
- Technical fluency: Comfortable discussing data architecture, integration patterns, and technical trade-offs (no coding required, but must understand concepts)
- Communication excellence: Exceptional ability to tailor communication style to varied audiences from C-suite to technical teams
- Problem-solving orientation: Bias toward action, resourcefulness in navigating ambiguity, and creative thinking to overcome obstacles
- Organizational savvy: Ability to navigate matrixed healthcare organizations and build coalitions to drive outcomes
- Bachelor's degree in Healthcare Administration, Business, IT, or related field; advanced degree preferred
- Able to travel: This role will require significant travel to clients based in the Central and Eastern time zones
- Prior health system experience: Direct work experience within a health system IT, clinical informatics, or analytics team
- Epic certification or deep Epic knowledge: Understanding of Epic's data model (Clarity, Caboodle, Chronicles)
- Healthcare interoperability standards: Familiarity with FHIR, HL7v2, DICOM, and healthcare data exchange patterns
- Data governance experience: Understanding of healthcare data governance, privacy frameworks, and compliance requirements (HIPAA, HITRUST)
- Technical implementation background: Prior experience in data engineering, analytics, or clinical systems implementation
- Project management certification: PMP, Agile, or similar credential
- Consulting background: Experience in healthcare consulting or advisory services