Samsara is a pioneer of the Connected Operations™ Cloud, helping organizations improve their physical operations through IoT data. The Renewals Manager for the US Mid-Market team will lead a group of Renewal Account Executives, focusing on retention, renewal rates, and operational execution in a high-velocity segment.
Responsibilities:
- Lead and coach a team of Renewal Account Executives to consistently achieve and exceed renewal and retention targets
- Drive accurate renewal forecasting and pipeline visibility, ensuring clear visibility into risk and upside
- Partner with Sales, Customer Success, Finance, and Legal to align on renewal strategy and account planning
- Support complex or high-value negotiations to ensure strong commercial outcomes while preserving long-term relationships
- Implement consistent inspection frameworks to improve execution and win rates
- Analyze renewal data and customer trends to identify systemic risk and performance improvement areas
- Hire, onboard, and develop an inclusive, engaged, and high performing team
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team)
Requirements:
- 3+ years of sales management experience with 6+ years of overall SaaS sales, renewals, or account management experience
- Proven track record of leading teams to exceed revenue or retention targets
- Experience in high-velocity, quota-driven sales environments
- Strong deal coaching and negotiation skills
- Demonstrated ability to drive forecast accuracy
- Experience hiring, training, and developing sales professionals
- Strong cross-functional collaboration and communication skills
- Self-starter with ability to operate in a fast-changing environment
- Proficiency in Salesforce and sales productivity tools