Senior User Experience Designer

Ontra is the leader in AI-powered solutions for the private markets, seeking a Senior User Experience Designer to enhance user experiences through innovative design. The role involves leading user research, collaborating with cross-functional teams, and leveraging AI technologies to optimize user interactions.

Responsibilities:

• User Research and Insight Gathering: Lead efforts to analyze user behavior and gather customer feedback to identify opportunities for enhancing customer value
• Product Mastery: Demonstrate comprehensive knowledge of the product, its features, and value propositions, while understanding its relationship with the broader Ontra ecosystem
• Strategic Collaboration: Advocate for and contribute to setting and achieving OKRs, prioritize new features and improvements, and maintain awareness of competitor and industry trends to inform product decisions
• Team Leadership: Empower and guide team members to deliver exceptional user experiences, ensuring alignment on customer problems to solve and celebrating team achievements
• UX Design and Innovation: Utilize the design system effectively to streamline UI, leverage AI for optimizing task efficiency, and engage in rapid prototyping for quick iteration and validation
• Cross-Functional Partnership: Build strong relationships with teams across Customer Success, Marketing, and Sales to ensure cohesive and consistent user experiences

Requirements:

• 5+ years in user experience design
• Ability to understand and focus on the rationale and outcomes behind design work
• Experience in conducting user research, leading calls, and utilizing qualitative and quantitative data to guide UX decisions
• Proficiency in creating prototypes, with experience in tools such as Figma, Axure, or similar platforms being an advantage
• Ability to design with a component library and usability best practices in mind
• Emphasis on creating simple, intuitive, and easy-to-use experiences rather than focusing on flashy, creative UI
• Experience working in an agile environment, with flexibility and ability to collaborate across various teams
• Comfortable leveraging AI tools to enhance research, ideation, prototyping, and workflow efficiency