Zenith American Solutions is the largest independent Third Party Administrator in the United States, committed to high-quality work and exceptional service. They are seeking a Business Systems Analyst who will write requirements for software development, perform testing, and provide technical support while collaborating with programmers and clients.
Responsibilities:
- Analyzes programming changes and/or system enhancements to existing programs; tests and verifies the accuracy of program changes
- Develops system changes using RPGLE and SQL
- Provides onsite infrastructure support including configuration and deployment of PCs and related software and administration of servers
- Tests programming changes due to bug fixes, enhancements, development, and version upgrades. Collaborates with programmers to drive quality output
- Analyzes data files and identifies issues
- Writes requirements for software changes; coordinates changes with vendors and clients
- Designs, generates, and evaluate reports, queries, data, and procedures on systems, including scheduling and distribution of forms and mailings for daily, weekly, monthly, annual, or other periodic processes
- Assists in the development, planning and implementation of new clients
- Provides technical support, training and problem resolution to end users
- Documents system and client support processes
- Performs other related duties and special projects as assigned
Requirements:
- High school diploma or GED
- Two years of experience as a Business Systems Analyst or two years of experience working in a third party administrator environment with applicable technical expertise
- Proficiency with Microsoft Office tools and applications
- Basic understanding of business practices with good understanding of project management methodology
- An understanding of database systems
- Strong organizational, analytical, problem-solving, and time-management skills
- Ability to exercise independent judgment
- Excellent attention to detail
- Excellent oral and written communication skills, including the ability to work with diverse group of professionals in close cooperation
- Associate's degree in Computer Science or Information Technology or two years of technical training
- Working knowledge of SQL
- Two years experience supporting and/or developing applications that use an IBM Series I environment
- Experience working in a healthcare environment or a third party administrator
- Experience working with Taft Hartley businesses