People Operations Coordinator (Contractor)

Who Are We?

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

We are seeking a highly organized and proactive People Operations Coordinator to support our team during a period of rapid growth and system transitions. This is a contract to permanent role. This role will play a critical part in ensuring data integrity, streamlining onboarding processes, maintaining employee documentation, and supporting day-to-day People Operations tasks and projects.

The ideal candidate is detail-oriented, responsive, and comfortable working in a dynamic, fast-paced environment. This is a hybrid role based out of our Cupertino office. However, you must have the willingness to travel to our other Bay Area offices in San Francisco and Berkeley as needed and participate in meetings across various time zones.

Key Responsibilities

HR Systems & Data Management

• Support data migration and cleanup efforts from Rippling to Workday in preparation for system launch.
• Collaborate with the People team to ensure accurate and timely data entry and maintenance.
• Help with projects such as:
  
  • Employee document download and archiving
  • Data review and reconciliation
  • Additional ad hoc data cleanup initiatives

Employee Documentation & Compliance

• Assist in managing employee files: create new files and upload key documents (resumes, offer letters, PIIAs, job descriptions).
• Support remote I-9 completion and verification process.
• Review background checks (criminal, employment, education, discrepancies, etc.).
• Draft and send People Action Notice letters (e.g., changes in role, manager, title, department, or location).
• Assist with benefits questions from employees

Operational Support

• Manage and respond to Jira tickets, ensuring timely follow-up and escalation where needed.
• Monitor and respond to inquiries in the People Ops Slack channel.
• Track and send reminders for required compliance trainings (e.g., Navex).
• Run and manage the bi-weekly onboarding report to support training compliance.
• Provide backup coverage during team member PTO or absences.

Onboarding & New Hire Support

• Assist with new hire onboarding processes, including:
  
  • New Hire Orientation
  • Sales Bootcamp (Flight School)
  • Training reminders and scheduling

General Project & Administrative Support

• Provide support on various People Operations projects and initiatives as needed.

Qualifications

• 3-5 years prior experience in People/HR Operations or a related administrative role preferred.
• Familiarity with HR systems such as Rippling and Workday is a strong plus.
• Excellent organizational skills and exceptional attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Comfortable working both independently and collaboratively

The reasonably estimated base salary for this role ranges from $35.00/hr to $40.00/hr, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

This is a contract role, and exempt from any benefits including medical, wellness, and stipends. 

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. 

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Austin, Tokyo, Bangalore, Hyderabad, London, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.