Manager/Director, Business Development & Client Management, Lab Services (level dependent on experience)

This position is responsible for selling CTI global central and bioanalytical laboratory services. As part of this role you will be responsible for identifying, contacting and cultivating new clients and serving as client manager for existing clients. In addition to the duties and responsibilities outlined in the job posting, a successful candidate will be able to demonstrate a record of progressive achievement in current and previous roles within the company, be a strategic thinker, possess resourceful networking skills, and have an unrelenting desire to deliver solutions that meet our clients’ challenges.

What You'll Do: 

• Able to effectively communicate key central and bioanalytical laboratory services including but not limited to safety testing, flow cytometry, HPLC, MSD, and biorepository services.
• Knowledge of the clinical trial process and the ability to quickly understand and communicate laboratory testing requirements from a clinical trial protocol
• Secure and maintain relationships with qualified targets and decision makers within biotech and pharma, uncovering potential sales opportunities and developing effective sales strategies
• Work with targeted business development accounts to secure future business - explain, offerings and align CTI offerings to meet customer’s needs
• Work in collaboration with CTI’s proposal team to deliver budgets and proposals, including providing key direction on proposal text and budget scope.
• Develop and maintain excellent working relationships with key members of CTI’s laboratory operational management and proposal/contracting teams
• Develop and implement specific disease strategies to drive awareness, lead generation and opportunity identification
• Attend therapeutically focused conferences as a representative of CTI and meet with prospective clients also in attendance
• Participate and collaborate in bid defense meetings, including leading the preparations, strategies, and follow-up efforts
• Lead and participate in capabilities discussions, including leading the presentation, strategies, and follow-up efforts
• Communicate with existing accounts and internal CTI representatives to ensure needs of accounts are being met
• Present sales opportunities to management and work with internal departments/team members to close complex sales
• Monitor and update status of leads to ensure pipeline is maintained
• Communicate all account activity to sales leaders/CTI executives and maintain updates in CTI’s CRM system
• Manage sales departmental metrics to meet and exceed quarterly and yearly sales targets

What You'll Bring:

• Bachelor’s degree in business administration, marketing or physical/life science
• 3+ years’ clinical trial experience in central laboratory or specialty laboratory focused on pharmaceutical research & development
• 2+ years in a sales role in a central laboratory setting.  Other laboratory sales roles within the clinical trial industry will be considered

Why CTI?

• Advance Your Career – We support career progression through a structured mentoring program and leadership courses that provide the support needed to grow. We also value ongoing education and training through tuition reimbursement and a dedicated training department.
• Join an Award-Winning and Valued Team – We have an award-winning unparalleled culture that can be felt by our employees across 60 countries. We support a work-life balance and the importance of time with family by offering generous health benefits and vacation packages, hybrid work from home opportunities, and paid parental leave. We also encourage care for the world around us through our unique CTI Cares program.
• Make a Lasting Impact – We focus on moving medicine forward by working on treatments for chronically and critically-ill patients, who depend on us to bring life-changing therapies to market.

Important Note
In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website (www.ctifacts.com) or from our verified LinkedIn page.

Please Note

• We will never communicate directly with you via Microsoft Teams Messaging or by text message
• We will never ask for your bank account information at any point during the recruitment process

Equal Opportunity Employer/Veterans/Disabled