Account Manager - Sales

NWH is the leading manufacturer of hardwood lumber in North America, and they are seeking an Account Manager to grow a sales territory. The role involves developing new prospects and increasing market share with existing customers in various industries.

Responsibilities:

• Grows a sales territory by developing new prospects and increasing market share with existing customers of hardwood lumber for the flooring, furniture, cabinetry, and other relevant industries
• Collaborates with customers to understand their needs, create solutions, and ensure a positive and results-oriented sales process
• Develops sales strategies to promote the company’s broad mix of products
• Services customer accounts through building personal and professional customer relationships
• Develops new markets for the company’s core products
• Travels within the assigned territory to understand the needs of the customers and conduct sales presentations
• Works with cross-functional teams, such as Finance, Supply Chain, Marketing, to ensure an industry leading customer experience
• Exhibits a highly approachable, customer-service orientation that fully represents NWH values to internal employees, customers, and business associates: a strong commitment to Safety, People, Quality, Stewardship, and Innovation
• Champions change management initiatives
• Performs other duties as assigned

Requirements:

• 4-5 years of external sales experience in the hardwood lumber industry preferred
• Can work remotely, as well as travel 30%-50% to meet needs of our customers
• Bachelor's degree in business, Engineering, Marketing strongly preferred, or equivalent Hardwood Lumber sales experience
• Current U.S. Driver's license
• Wide degree of creativity, latitude, and self-initiative is expected and willingness to gain exposure to some of the complex tasks within Sales
• Strong ability to build trusting relationships and establish customer value
• Equally capable of working independently and in teams/groups
• Excellent cross-group collaboration, high-impact communication, negotiation and persuasion, energetic interpersonal skills
• Ability to deal with ambiguity, achieve results in a fast-paced, and collaborative team environment
• Strong business and people acumen with the ability to influence business leaders around complex sales decisions
• Fluent in using data to drive insights across the spectrum of Sales responsibilities
• Demonstrated experience manipulating and analyzing data to make recommendations to drive change and continuous improvement
• Make sales and marketing decisions based on metrics
• Ability to take initiative on continuous improvement processes and find creative resolutions by identifying opportunities and boldly offering solutions
• Ability to multitask and work with a sense of urgency
• Possess excellent interpersonal communication and presentation skills to the various stakeholders of the company, including C-Suite
• Comprehensive knowledge of building product lines a plus