8am is a professional business platform aimed at empowering client-focused professionals. They are seeking a Senior Product Designer to lead growth initiatives and enhance the customer journey through strategic design and experimentation.
Responsibilities:
- Partner with Product to identify and lead the growth roadmap and experimentation backlog, identifying opportunities across onboarding, activation, engagement, retention, and monetization
- Translate growth strategies and hypotheses into experiments, product improvements, and scalable experiences
- Design experiences such as onboarding flows, feature discovery, in-product education, and expansion or upgrade paths
- Partner with Product and Engineering to shape and run experiments, including A/B tests and iterative product improvements
- Use behavioral data, usability testing, customer feedback and funnel analysis to inform and validate design decisions and uncover growth opportunities
- Define success metrics and evaluate the impact of shipped work
- Collaborate closely with Product and Engineering leaders, and Growth stakeholders to shape initiatives and align on priorities
- Contribute design perspective and user insight to product strategy and roadmap discussions
- Help teams navigate tradeoffs between experimentation, technical constraints, and long-term product quality
- Produce clear user flows, prototypes, and polished UI across the design lifecycle
- Ensure growth optimizations maintain clarity, trust, and usability for professional users while preserving long-term product quality
- Identify repeatable growth patterns and contribute them to the design system helping ensure consistent and scalable experiences across the platform
Requirements:
- 6–10 years of product design experience with a portfolio demonstrating ownership of complex product problems and measurable impact
- Experience designing B2B SaaS products, ideally within fintech or other complex platforms
- Strong understanding of product-led growth and product funnels, including onboarding, activation, retention, and expansion
- Experience working in experimentation-driven environments, including A/B testing and hypothesis-driven product development
- Strong product thinking with the ability to connect user needs, product strategy, and business outcomes
- Ability to form and communicate clear design opinions, influence cross-functional partners, and collaborate effectively with Product and Engineering leaders
- Ability to operate independently in ambiguous, fast-moving environments, delivering high-quality design using modern product design tools (Figma)
- Experience working on growth-focused product teams
- Familiarity with product analytics and experimentation tools
- Experience designing monetization, upsell, or expansion experiences
- Experience in fintech, legal tech, or other regulated industries