Keywords Studios is a leading company in the video game outsourcing industry, and they are seeking a passionate and motivated Account Manager. This role involves maintaining and building relationships with North American clients in the gaming industry and promoting the work of the Red Hot team to new clients.
Responsibilities:
- Interface with existing clients, to help maintain and grow existing client relationships
- Serve as a point-of-contact for clients during North America business hours
- Facilitate communication between production team and North American clients
- Work closely with Studio Director to develop competitor intelligence, market understanding, and customer understanding
- Periodic business trips to visit clients and industry events
Requirements:
- Excellent written, verbal, and presentation skills
- Be results-driven, a problem solver, and have strong analytical capabilities
- Previous professional experience in a Sales, Client Management, or Customer-facing role would be viewed favorably
- A passion for the video games industry is a must
- An understanding or passion for Art production or other creative industries would be beneficial
- An ability to provide and receive objective internal and external feedback
- Ability to connect and build business relationships
- Self-starter who embraces change
- Organizational pro who can manage multiple priorities
- A competitive mindset with a passion to 'win' and 'teach'
- Comfortable in challenging customers by offering the customer unique perspectives