Robots & Pencils is a company that builds meaningful, scalable digital products to solve real business problems. They are seeking an experienced Product Owner (L4) to lead product execution within cross-functional delivery teams and ensure successful outcomes for client initiatives.
Responsibilities:
- Lead requirements gathering sessions with client stakeholders to understand business goals, operational workflows, and product needs
- Facilitate prioritization and tradeoff decisions across usability, feasibility, and business value, helping stakeholders with competing interests reach alignment
- Translate requirements into product roadmaps, feature documentation, and product requirements documents (PRDs)
- Define functional requirements, acceptance criteria, and success metrics for product features
- Break down product initiatives into Epics, Features, and User Stories suitable for agile development teams
- Ensure requirements are clear, actionable, and aligned with the overall product vision and delivery goals
- Own and manage the product backlog, ensuring work is clearly defined, prioritized, and aligned with business objectives
- Maintain backlog health through continuous refinement and prioritization
- Work with engineering and design teams to ensure stories are well-defined, technically feasible, and ready for development
- Maintain visibility into scope, dependencies, delivery risks, and trade-offs
- Balance near-term sprint delivery with long-term product scalability and maintainability
- Facilitate core agile ceremonies, including:
- Sprint planning
- Daily standups
- Backlog grooming sessions
- Sprint reviews and demos
- Retrospectives
- Ensure teams maintain clear sprint goals and consistent delivery cadence
- Monitor delivery progress and adjust priorities as needed to meet business and client objectives
- Serve as a primary product contact for both client stakeholders and internal teams
- Proactively manage expectations, surface risks and tradeoff implications early, before they become delivery problems
- Communicate priorities, delivery progress, and product decisions clearly and proactively
- Translate technical concepts into business language and business requirements into actionable development work
- Work closely with engineers, designers, architects, and project managers to align on product priorities and delivery timelines
- Support roadmap planning, release coordination, and expectation management
- Validate delivered features against acceptance criteria and intended business outcomes
- Ensure delivered functionality meets quality, usability, and product expectations
- Identify risks, dependencies, and ambiguities early, driving timely resolution
- Continuously improve product documentation, backlog management practices, and team collaboration workflows
Requirements:
- 7–10 years of experience in a Product Owner, Product Manager, or similar product delivery role within a software development environment
- Demonstrated track record leading complex product delivery through the full agile lifecycle
- Strong experience running product discovery, facilitating stakeholder workshops and requirements gathering sessions
- Strong product ownership experience: backlog management, feature prioritization, story writing, sprint ceremonies, and requirement documentation
- Proven experience delivering end-to-end web applications, comfortable enough with backend services and REST APIs to participate in architecture discussions and write meaningful stories
- Proficiency with AI productivity tools (Claude, ChatGPT, Copilot) for research, writing, information synthesis, and workflow automation
- Experience supporting complex digital product delivery involving cross-functional engineering teams
- Strong understanding of Agile/Scrum delivery practices and product ownership responsibilities
- Proven experience translating business requirements into structured product documentation and user stories
- Experience facilitating stakeholder workshops and requirements gathering sessions
- Familiarity with product delivery and collaboration tools such as: Jira, Confluence, Azure DevOps, GitHub
- Strong communication skills and the ability to bridge business and technical conversations
- Strong facilitation and stakeholder management skills
- Highly organized with strong attention to detail and follow-through
- Comfortable working in fast-paced consulting environments with evolving requirements
- Collaborative mindset and ability to work effectively within cross-functional delivery teams
- Strategic thinking combined with a pragmatic, delivery-focused approach
- Ability to navigate ambiguity and guide teams toward clear outcomes
- High level of accountability, ownership, and follow-through
- Adaptable, proactive, and comfortable working with both business and technical stakeholders