Solutions Engineer

Red River is a technology solutions provider, and they are seeking a Solutions Engineer to provide technical sales support and architectural guidance for their customers. The role involves mentoring team members, engaging with clients to understand their needs, and delivering technology solutions that align with business outcomes.

Responsibilities:

• Defines technology and product recommendations, as well as, architectural solutions for sales opportunities
• Serves as the technical point of contact and technical sales lead for the customer
• Provides the initial input for proposals and statements of work. Validates that the completed proposal (SOW, BOM, LOE, etc.) aligns with customer desired outcomes
• Demonstrates technical knowledge and consultative skills, while working with customers and Red River team members
• Uses professional level presales engineering skills and in-depth knowledge in at least one specialization, such as, Data Center, Collaboration, Security, Microsoft Modern Workplace, Cloud or Route/Switch/Wireless. Has knowledge of relevant solutions sets, product line specifications, performance criteria and applications
• Understands Red River offers and solution strengths, and opportunities

Requirements:

• Bachelor's degree
• 10 years work experience
• 5 - 7 years of presales engineering experience
• For Federal positions, must be a U.S. citizen and qualify to obtain a Secret Clearance
• Active and verified professional level OEM certifications (ex. Cisco CCNP, CCDP)
• Strong technical aptitude with the ability to learn new technical information quickly
• Excellent communication skills with the ability to create a message to share verbally or in written form
• Understands customer business outcomes, as described by the customer, with strong knowledge of customer industry verticals
• Understands the sales process and partners with the Account Executive to execute for success
• Ability to relate technology, or technical solutions, to solving customer business problems
• Ability to create a detailed implementation plan (SOW) for a customer solution, including expected timelines for project completion. Validates the SOW, BOM, and LOE prior to delivery to the customer
• Capable of demonstrating solutions within area of technical strength
• Excellent skills for building rapport and trust with team members, customers, and partners
• Maintains current and attains additional OEM and industry certifications, as required
• Previous experience supporting the Veterans Administration
• U.S. Citizenship Required