Product Manager, Accreditation (Specialty Pharmacy)

Lumicera Health Services, powered by Navitus, is redefining specialty pharmacy solutions. The Accreditation Product Manager will ensure compliance with accreditation program requirements and develop policies and procedures to maintain quality processes.

Responsibilities:

• Ensure Lumicera and its health system pharmacy partners locations satisfy and maintain ongoing compliance with accreditation program requirements
• Evaluate and determine how to integrate with existing accreditation program requirements
• Develop a culture focused on service excellence and quality processes that maintain compliance with Accreditation Program requirements
• Travel to pharmacy sites and/or conferences will be required
• Subject matter expertise in Accreditation Program Requirements, including but not limited to; URAC, ACHC, ASHP in the specialty pharmacy
• Ensure continued Specialty Pharmacy Accreditation with URAC, ACHC and other agency accreditation applications
• Develop and maintain policies and procedures related to specialty pharmacy that support ongoing compliance with Accreditation requirements
• Develop and conduct process audits to ensure Lumicera compliance with accreditation standards
• Provides assessment of needed requirements and analysis of new accreditations and/or updated standards when published and assists the responsible area in implementing change within required timeframes
• Assists functional owners with documenting and managing action plans if processes do not comply with requirements, including timeframes and specific actions required for compliance with accreditation standards
• Performs root cause analysis of errors and assists in developing and implementing corrective actions or rapid process improvement plans
• Assists in the creation, documentation, and reporting of ongoing Quality Improvement Project and/or processes
• Other duties as assigned

Requirements:

• Bachelor's Degree or equivalent required
• Subject matter expertise in Accreditation Program Requirements, including but not limited to; URAC, ACHC, ASHP in the specialty pharmacy
• Ensure continued Specialty Pharmacy Accreditation with URAC, ACHC and other agency accreditation applications. This includes oversight and completion of the entire accreditation process and maintenance of documentation to demonstrate compliance with accreditation standards
• Develop and maintain policies and procedures related to specialty pharmacy that support ongoing compliance with Accreditation requirements
• Develop and conduct process audits to ensure Lumicera compliance with accreditation standards
• Provides assessment of needed requirements and analysis of new accreditations and/or updated standards when published and assists the responsible area in implementing change within required timeframes
• Assists functional owners with documenting and managing action plans if processes do not comply with requirements, including timeframes and specific actions required for compliance with accreditation standards
• Performs root cause analysis of errors and assists in developing and implementing corrective actions or rapid process improvement plans
• Assists in the creation, documentation, and reporting of ongoing Quality Improvement Project and/or processes
• Proficiency in Microsoft Outlook, Work, Excel and PowerPoint required
• The ability to consistently interact cooperatively and respectfully with other employees
• Experience in working in healthcare setting preferred
• Previous experience with quality management and/or accreditation in pharmacy practice (URAC, ACHC, and/or ASHP), is strongly preferred
• Proficiency in Microsoft SharePoint preferred