Key skills
AI-driven designFigmaUser researchDesign systemsAccessibility testingExcel proficiencyMath skillsAISaaSSalesforceAgileLeadershipUser ResearchProduct ManagementCommunication
About this role
Granicus is a technology company transforming the Govtech industry by enhancing the relationship between governments and their constituents. They are seeking a user-centric Product Design or UX team manager who will lead a talented team, leveraging AI to improve design processes and ensuring high-quality user experiences across their product suite.
Responsibilities:
- Leads the day-to-day work of a team of 3–4 UX professionals, including product designers, researchers, and design system specialists
- Manages the UX roadmap across several products, including capacity planning, project planning, and delivery management
- Partners with Product Management and Engineering to scope, sequence, and deliver product outcomes, aligning on product vision and strategy
- Uses research, discovery, and metrics to drive decisions and measure design quality and user impact
- Negotiates conflicting demands across a portfolio using prioritization and maintaining relationships with stakeholders
- Elevates designers to trusted UX advisors within agile teams
- Analyzes research data and success metrics in Excel with strong math and logic skills
- Coaches and supports designers through feedback, growth planning, and daily unblockers, including: User research planning and delivery, UX ideation and design methods, Use of AI in UX, WCAG 2.2 AA compliance, Design system adherence, Skills development, Career path planning
Requirements:
- 6+ years of experience in product or UX design, including 3+ years of people leadership
- Real-world experience of leading a team in AI driven design
- Collaborate with AI as part of your everyday approach to work and have improved workflows with agents
- Figma expert
- Excellent communication skills
- Strong math skills and advanced proficiency in Excel
- Proven track record of shipping product experiences with measurable user outcomes
- Demonstrated success working in cross-functional teams with Product Management and Engineering
- Experience in accessibility testing, design systems, and structured planning
- Experience working on complex, large-scale SaaS products
- Experience with Pendo, Asana, Aha!, Metabase, or Salesforce is a plus
- Experience in G2C or government technology is a plus
- A BA in a related field is a plus