Business Development Manager (Hotel Sales, US - Texas)

GO - Global Outsourcing is a leading global hotel company seeking a Business Development Manager to drive commercial growth. The role involves engaging with travel bookers, managing relationships with agencies, and developing tailored sales strategies to maximize room night production.

Responsibilities:

• Manage and grow relationships with assigned leisure, corporate transient, unmanaged, and government travel agencies within the designated region
• Build strong partnerships with agency leaders and partner BDMs through joint sales calls, trainings, webinars, and regional events
• Engage front‑line travel advisors through virtual and in‑person sales calls, webinars, and agency visits to strengthen awareness of hotel company’s portfolio
• Deliver relevant and compelling sales presentations promoting hotel company’s full brand portfolio and segment‑specific offerings
• Attend and host advisor engagement events across leisure, corporate, government, and transient travel segments
• Analyze account metrics, room night performance, market indicators, and production data to prioritize focus agencies and maximize ROI
• Develop tailored sales strategies for each agency using data‑driven insights and performance trends
• Customize content and presentations for each interaction based on agency needs and commercial opportunity
• Conduct regular reviews with agency contacts to identify reasons behind performance shifts and uncover new opportunities
• Strategically manage call frequency and agency engagement plans using call files and performance tracking
• Collaborate with hotel company's team to plan and execute events, activations, and partner initiatives within the designated region
• Engage with the maximum number of travel advisors during each activity to broaden commercial impact
• Maintain a positive and professional presence during meetings, conference calls, and internal collaborations
• Build and maintain strong relationships with internal company stakeholders across sales, marketing, operations, and revenue functions
• Maintain accurate and timely documentation of all sales activities and interactions in Salesforce
• Keep Outlook calendar updated with planned travel, appointments, and agency engagement schedules
• Use Salesforce and MicroStrategy to track performance, analyze trends, and monitor progress toward objectives
• Demonstrate strong attention to detail in documenting activities and following through on commitments
• Manage expenses and submit reports weekly
• Maintain professional appearance and adherence to company brand standards in all customer interactions
• Store collateral and equipment securely and ensure proper care of company materials
• Maintain a clean and presentable vehicle when conducting joint visits with colleagues
• Flexibility to support occasional additional hours or ad‑hoc duties depending on business needs

Requirements:

• 3–5 years of related experience in the hospitality or travel industry, particularly in sales or marketing roles
• Experience working with host agencies is a plus
• Event planning experience is an advantage
• Professional appearance and strong business presence
• Self‑motivated, enthusiastic, and committed to achieving results
• Strong verbal and written communication skills
• Ability to build and maintain business relationships across various channels: face‑to‑face, email, video conferencing, and phone
• Strong selling and presentation skills with the ability to influence decision-makers
• Effective analytical skills with the ability to interpret data and apply insights
• Strong administrative and organizational abilities
• Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, WebEx, and Zoom
• Experience using Salesforce
• Flexibility to support occasional additional hours or ad‑hoc responsibilities based on business needs
• Ability to travel 30–50% within the designated region, with occasional international trips
• Must hold a valid driver's license and be able to drive to nearby agency visits when practical (alternative transportation should be used for longer‑distance travel)
• Must be based within the specified location with easy access to a major airport to accommodate frequent travel requirements