Sr. Solutions Engineer

vCluster is a venture-backed tech startup focused on enabling platform engineers through open-source technology. As a Senior Solutions Engineer, you will lead technical strategies for enterprise engagements, build business value assessments, and influence product roadmaps by representing customer insights.

Responsibilities:

• Own the technical strategy for large-scale enterprise engagements
• Partner with Account Executives to navigate highly regulated industries, developing tailored narratives that solve deep-seated compliance, security, and operational concerns
• Move beyond features to build formal Business Value Assessments (BVAs)
• Connect vCluster’s unique capabilities to quantifiable outcomes—linking infrastructure consolidation to actual cost savings, risk reduction, and developer velocity
• Naturally integrate AI-native workflows to automate discovery documentation, brainstorm complex multi-tenant architecture diagrams, and accelerate GTM delivery
• Use LLMs to analyze customer requirements and extract high-value technical insights while maintaining a 'human-in-the-loop' approach to ensure architectural accuracy
• Act as a force multiplier for the SE organization
• Coach Associate and Intermediate SEs, identify gaps in our qualification frameworks (e.g., MEDDPICC), and design the PoV templates that scale our effectiveness
• Represent field observations directly to Product and Engineering
• Influence the product roadmap by translating enterprise customer pain into high-fidelity technical requirements

Requirements:

• Proven Experience: You have at least 6 years of experience in a pre-sales or solutions engineering role, with a track record of positioning complex infrastructure or platform solutions to enterprise-level buyers
• Kubernetes Mastery: You have at least 3 years of hands-on experience within the Kubernetes ecosystem. You understand the nuances of control planes, namespaces, and cluster API, and you can explain the trade-offs between legacy multi-tenancy and virtualization
• Cognitive Flexibility: You are an open-minded professional—willing to abandon legacy 'spray-and-pray' demo tactics in favor of data-driven, highly targeted consultative selling
• Strategic Thinking: You don't just follow a process; you anticipate market trends (like AI/ML GPU virtualization) and identify complex entry points within the Fortune 2000
• Technical Credibility: A CKA or CKAD certification and active participation in the CNCF community or open-source ecosystem
• Regulated Industry Expertise: Deep experience navigating the technical hurdles of Financial Services, Healthcare, or Public Sector environments
• Modern Growth Mindset: You thrive in environments that reject 'manual' sales methods and prefer a modern stack where you can solve the revenue puzzle through automation, AI-driven discovery, and technical excellence