Senior Product Designer

College Board is a mission-driven, not-for-profit organization dedicated to excellence in education. They are seeking a Senior Product Designer who will facilitate product discovery, shape design strategy, and guide solutions from concept through delivery, while advocating for users and inclusive design.

Responsibilities:

• Apply design thinking within complex education ecosystems to deeply understand user needs, reframe complex problems, and drive the creation of intuitive, scalable, and human-centered product solutions
• Constantly conduct and synthesize generative, formative, and evaluative research, using methods such as user interviews, usability testing, and surveys
• Facilitate workshops and co-creation sessions to align teams and uncover opportunities
• Turn user, behavioral, and operational data into actionable insights
• Influence prioritization and roadmapping efforts by connecting user needs with business goals and mission
• Champion human-centered and inclusive design principles
• Use strategic storytelling to communicate vision, value, and direction
• Work closely with product and engineering teams to translate concepts into detailed, production-ready designs, creating artifacts such as user flows, sitemaps, wireframes, prototypes, and high-fidelity UI design
• Apply and contribute to design systems, ensuring visual and functional consistency
• Write and test content using plain language for clarity and accessibility
• Conduct usability tests and A/B tests to validate design decisions
• Perform accessibility audits to meet inclusive design standards
• Design for responsive, mobile-first experiences, and mobile apps
• Experiment with generative AI tools to support ideation and prototyping
• Use tools like Figma (preferred), Miro, and Dovetail to design, document, and test work
• Rapidly iterate through daily partnership with product managers, engineers, researchers, leadership, and other stakeholders throughout the design and development process
• Participate in standups, sprint planning, design reviews and QA cycles
• Translate design decisions into clear specifications for implementation
• Present ideas, research findings, and designs with confidence and clarity
• Contribute to organization-wide design efforts, including shared tools, systems, and templates
• Mentor junior designers or peers through pairing and feedback
• Continuously invest in personal development and share emerging tools, trends, and provocations
• Support design education efforts such as lunch & learns, design critiques, and by contributing to internal documentation
• Participate in hiring and onboarding activities

Requirements:

• A portfolio of your work included in your application
• A Bachelor's degree in a related field (interaction design, HCI, industrial design, information science, social sciences, computer science, graphic design, etc.) and/or equivalent years of work experience
• 3–7 years of experience in product or service design
• A product design mindset and experience designing for complex, content-rich websites and applications, including strong skills in creating and communicating design artifacts, such as user flows, wireframes, prototypes, and high-fidelity UI designs
• Proficiency in design thinking and human-centered methodologies, with the ability to reframe challenges and translate insights into actionable design direction
• Strong skills in information design, user flows, wireframes, prototypes, and high-fidelity UI design, with fluency in tools like Figma (preferred), Miro, and Dovetail
• Experience applying generative and evaluative research methods, along with facilitation skills to lead workshops and co-creation sessions
• A strong understanding of design systems, responsive design, and accessibility standards, including designing for web and native mobile platforms
• Comfortable discussing technical constraints and collaborating with engineers to ensure design feasibility (experience with front-end technologies is a plus)
• A commitment to inclusive, ethical, and user-centered design, with the ability to write and test content using plain language principles
• Excellent collaboration and communication skills, with a user advocacy mindset and the ability to work effectively across cross-functional teams
• Curiosity and adaptability—you're self-motivated, continuously learning, and excited by emerging tools and trends, including generative AI
• The ability to travel at a minimum of 3-5 times a year to College Board offices or on behalf of College Board business (including but not limited to traveling to client/user sites to engage with stakeholders)
• Authorization to work in the United States