Key skills
Program management experienceAgile methodologiesProject management toolsSoftware development practicesAnalytical thinkingCapacity planningFintech experienceAgile certificationsJellyfish usageCross-team collaborationProblem-solving capabilitiesSaaSJiraConfluenceAgileScrumLeadershipProject ManagementCommunicationCollaboration
About this role
Veracross is a growing company that provides SaaS-based School Information Systems for independent K-12 schools. The Technical Program Manager will orchestrate cross-functional initiatives within the FinTech portfolio, ensuring teams have the resources and guidance needed to deliver high-quality software while managing stakeholder expectations and driving continuous improvement.
Responsibilities:
- Lead and manage key initiatives and programs for the Fintech teams
- Facilitate agile ceremonies including daily meetings, sprint planning, backlog refinement, and retrospectives
- Assist in optimizing and improving existing program management processes, methodologies
- Create and maintain detailed project plans, timelines, and documentation for multiple projects simultaneously
- Identify risks, dependencies, and blockers, driving mitigation strategies and resolution
- Manage stakeholder expectations through effective, proactive communication and transparent reporting
- Track and communicate program status, health, metrics, and milestones to leadership
- Coordinate quarterly and annual capacity planning across Fintech engineering teams to optimize resource allocation
- Drive continuous process improvement initiatives and best practices alongside product and engineering management
Requirements:
- 3-5+ years of program management experience within software engineering environments
- Knowledge and understanding of software development practices
- Track record of delivering complex software engineering programs on time and within scope
- Strong cross-team collaboration and ability to build relationships across teams and stakeholders
- Excellent communication skills with the ability to translate technical concepts for non-technical audiences
- Strong familiarity with agile methodologies (specifically Scrum) and experience serving as a Scrum Master
- Demonstrated ability to perform quarterly and annual capacity planning and resource allocation
- Experience with project management tools (Jira, Confluence, Asana, etc.)
- Strong analytical thinking and problem-solving capabilities
- Experience working in Fintech
- Agile certifications such as CSM, PMI-ACP, SAFe, or similar
- Experience using Jellyfish to track engineering team performance