Business Development Representative

Agilysys is a SaaS technology leader transforming the hospitality industry with its cloud-based platform. The Business Development Representative will focus on identifying and developing new business opportunities within North America, leveraging strong communication and organizational skills to manage a global pipeline.

Responsibilities:

• Execute targeted outbound prospecting campaigns via phone, email, and LinkedIn to build and maintain a robust 3–4X sales pipeline
• Convert inbound leads through consultative discovery and value-based selling
• Deliver engaging product demonstrations and present tailored solutions that address client needs
• Manage the complete sales cycle—from prospecting and discovery through contract negotiation and close
• Collaborate closely with sales engineering, product management, and implementation teams to ensure client success
• Engage with key stakeholders across hotels and restaurants to understand their strategic objectives
• Provide competitive intelligence and actionable customer feedback to influence product development
• Represent Agilysys at industry trade shows, events, and conferences
• Partner with marketing to refine messaging, improve campaigns, and generate qualified opportunities

Requirements:

• 3+ years of software technology sales (SaaS) experience with a proven track record of exceeding quotas
• Strong background in outbound prospecting and closing net new business
• Experience with consultative, value-based selling approaches
• Technical proficiency for product demonstrations
• Excellent organizational and time management skills
• Experience in the restaurant or hotel/resort industry
• Direct experience selling POS or PMS SaaS products
• Familiarity with Salesforce CRM