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IT Infrastructure and Operations Manager at L’OCCITANE Group | JobVerse
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IT Infrastructure and Operations Manager
L’OCCITANE Group
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IT Infrastructure and Operations Manager
São Paulo, São Paulo, Brazil
Full Time
2 hours ago
No H1B
Apply Now
Key skills
Cloud
Agile
Scrum
Kanban
Project Management
Communication
About this role
Role Overview
Manage the IT Infrastructure and Operations team.
Ensure continuity of technology operations in stores.
Maintain close relationships with store managers.
Lead technology infrastructure projects.
Serve as the technology focal point for store operations, application monitoring, and information security.
Ensure enforcement of information security policies and best practices.
Ensure governance of infrastructure processes.
Ensure the use of agile methodologies in project management.
Manage the department budget (CAPEX and OPEX).
Coordinate and manage technology vendors and partners.
Requirements
Proven experience managing technology teams.
Experience managing infrastructure projects in retail environments, distribution centers, stores, or industrial settings.
Experience supporting and operating store systems (POS, payment methods, connectivity, and equipment).
Experience providing help desk support for corporate environments.
Experience monitoring applications, infrastructure, and critical services.
Knowledge of cloud architecture and support for cloud environments.
Knowledge of information security best practices.
Familiarity with IT service management best practices (ITIL).
Experience with agile methodologies (Scrum, Kanban, or similar).
Strong communication skills and the ability to build relationships with business areas, especially store operations teams.
Tech Stack
Cloud
Benefits
Profit-sharing based on meeting targets (starting at 1 salary per year)
Flexible Meal/Food Allowance
Transportation voucher
Medical insurance (SulAmérica)
Dental plan (Odontoprev)
Sou'L Program (mental health and wellbeing program)
Legal, financial and psychological counseling
Total Pass
Life insurance
Birthday day off and gift voucher
Discounts of up to 40% in our stores and up to 50% in our SPAs
Volunteer initiatives
Initiatives with our store teams
Short Friday: once a month (#ShortFriday)
No Borders: work remotely from wherever you prefer!
Apply Now
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