Senior Program Officer, Content Enablement

The Wikimedia Foundation is looking for a Senior Program Officer, Content Enablement, to attract new contributors through the education sector and corporate and youth volunteering programs. In this role, you will partner with Wikimedia affiliates and volunteers to offer Wikipedia editing as a structured and recognized volunteering opportunity, while also securing new partnerships and supporting training initiatives.

Responsibilities:

• Securing new partnerships with organizations that facilitate structured volunteering programs
• Supporting Wikimedia communities and volunteers to offer training and content challenges through structured volunteering programs
• Developing your understanding of Wikipedia editing practices and policies and guidelines (such as Neutral point of view and Reliable sources) in order to effectively communicate the proposition to partners
• Using readership data and community insights to identify knowledge gaps that match volunteering organizations’ capacities and interests
• Understanding and communicating the needs of volunteering programs to the Product Managers delivering the Contributor Experience strategy

Requirements:

• Professional experience in education, youth, and/or volunteer management programs
• Strong facilitation skills and demonstrated ability to build community trust and alignment for both short-term experiments and longer-term collaborations
• Proven flair for communicating ideas, with excellent written and spoken English
• A proactive and flexible approach to working across departments, in a distributed and cross-cultural environment
• Able to connect with partners who are typically based in UTC+2 to UTC-5 timezones and make 3 international trips each year
• Typically requires 5+ years professional experience in addition to a Bachelor's degree, or 3+ years experience with a Master's degree; or equivalent work experience
• You build trust and foster collaboration across complex and cross-cultural environments, especially where shared ownership and influence without authority are key to success
• You are a thoughtful communicator who believes in genuine, inclusive, and equitable engagement with communities and volunteers
• A passion for open access to knowledge and/or experience contributing to Wikipedia
• Fluency or proficiency in a language other than English