Business Systems Engineering Analyst

Zoom is a company that helps people stay connected through its collaboration platform. They are seeking a Business Systems Analyst to support the Sales team by developing scalable solutions for the Salesforce platform and enhancing its functionality to enable sales excellence.

Responsibilities:

• Collaborate with Sales and Operations teams to gather requirements
• Work with various technology teams to develop scalable solutions for the Salesforce platform
• Analyze business requirements, developing and documenting process flows and solution designs
• Work with technology solutions supporting sales processes, including CPQ, lead conversion, account routing, account planning, compensation, bookings, quoting, and pricing systems
• Knowledge of prototyping solutions in Salesforce and iterating with business teams

Requirements:

• 5+ years of experience analyzing business requirements, developing and documenting process flows and solution designs
• At least 3 years of experience with Salesforce.com, focusing on Sales Cloud (Leads, Opportunities, Contracts, Campaigns, Quotes, and integrations like LeadSpace, LeanData, Pardot, Marketo)
• Work with technology solutions supporting sales processes, including CPQ, lead conversion, account routing, account planning, compensation, bookings, quoting, and pricing systems
• Knowledge of prototyping solutions in Salesforce and iterating with business teams