Sales Operations Specialist

Hydra Host is seeking a detail-oriented and commercially minded professional to support their sales organization. The Sales Operations Specialist will manage pricing, vendor coordination, customer invoicing, and complex deal structuring while developing custom proposals for AI infrastructure projects.

Responsibilities:

• Prepare and manage customer quotes, proposals, and order documentation
• Ensure pricing accuracy, margin targets, and commercial feasibility
• Support sales team in structuring deals, including non-standard and custom opportunities
• Maintain CRM and deal documentation to ensure pipeline accuracy
• Source and manage vendor quotes (hardware suppliers, AI infrastructure partners, etc.)
• Negotiate pricing and validate cost structures for profitability
• Coordinate with suppliers for custom builds (e.g., GPU clusters, high-performance infrastructure)
• Maintain up-to-date knowledge of vendor pricing and availability
• Develop tailored proposals for AI factory / GPU-intensive deployments
• Translate customer requirements into structured commercial offers
• Collaborate with technical teams to align specifications with pricing models
• Build multi-component proposals (compute, storage, networking, services)
• Assess customer financial viability for large or long-term deals
• Support structuring of financing options (e.g., staged payments, leasing, committed spend)
• Analyze deal profitability, risk, and cash flow implications
• Work with finance to validate terms and ensure compliance
• Generate and manage customer invoices and billing schedules
• Ensure alignment between agreed terms and invoicing
• Coordinate with finance on payment tracking and discrepancies
• Support contract finalization and order processing
• Act as a liaison between Sales, Finance, Procurement, and Technical teams
• Ensure smooth handoff from proposal to execution
• Identify process improvements in quoting, pricing, and deal workflows