Accounts Receivable, Customer Service Operations

Cardinal Health is a healthcare services and products company, and they are seeking an Accounts Receivable Specialist. The role involves verifying patient insurance, preparing and submitting claims, managing accounts receivable, and assisting patients with payment plans while maintaining compliance with regulations like HIPAA.

Responsibilities:

• Submitting medical documentation/billing data to insurance providers
• Researching and appealing denied and rejected claims
• Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
• Following up on unpaid claims within standard billing cycle time frame
• Calling insurance companies regarding any discrepancy in payment if necessary
• Reviewing insurance payments for accuracy and completeness
• Demonstrates knowledge of financial processes, systems, controls, and work streams
• Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls
• Possesses understanding of service level goals and objectives when providing customer support
• Demonstrates ability to respond to non-standard requests from vendors and customers
• Possesses strong organizational skills and prioritizes getting the right things done

Requirements:

• HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
• 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
• Strong knowledge of Microsoft Excel
• Ability to work independently and collaboratively within team environment
• Able to multi-task and meet tight deadlines
• Excellent problem-solving skills
• Strong communication skills
• Familiarity with ICD-10 coding
• Competent with computer systems, software and 10 key calculators
• Knowledge of medical terminology