Hillcrest Connect Solutions (HCS) is a premier Third-Party Logistics provider that focuses on delivering innovative supply chain solutions. They are seeking a Sales Account Manager to manage client relationships, ensure customer satisfaction, and drive revenue growth through lead generation and account management.
Responsibilities:
- Manage client relationships, ensuring customer satisfaction and account retention by providing exceptional service
- Lead generation to develop new business opportunities
- Maintain and grow existing accounts
- Serve as the primary point of contact for client inquiries
- Collaborate closely with internal teams to deliver tailored solutions that meet client needs while contributing to revenue growth and business development goals
Requirements:
- Strong skills in Account Management and Customer Satisfaction to build and maintain strong client relationships
- Proficiency in Customer Service and Communication to address inquiries and foster positive client experiences
- Experience in Lead Generation to identify and secure new business opportunities
- Proven ability to meet sales targets and thrive in a goal-oriented environment
- Excellent organizational and multitasking abilities to manage multiple accounts effectively
- Strong analytical and problem-solving skills to identify client needs and provide optimal solutions
- Bachelor's degree in Business, Marketing, Sales, or a related field is a plus
- Experience in the logistics, supply chain, or technology industry is a plus