Renewal Inside Sales Executive, Government Accounts (Remote in US)

Pitney Bowes is a company committed to doing the right thing the right way, and they are seeking a Renewal Inside Sales Executive for Government Accounts. In this remote role, you will focus on generating and managing the portfolio of existing government business through outbound calls, ensuring client satisfaction and retention.

Responsibilities:

• Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling
• Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients
• Work with decision makers to address current needs, resolve issues related to their existing lease agreements, or right size solutions
• Overcome sales hurdles by positioning program benefits, features, and the company’s value proposition
• Partner with internal teams to resolve all errors and client escalations
• Identify and implement changes needed to improve performance
• Focus on improving the client’s overall experience

Requirements:

• Must reside in the United States
• Must be legally authorized to work in the US
• Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data
• Have the technology to work successfully at home
• Experience working with Government, Non-Government Organizations (NGO), and Non-Profit accounts preferred but not mandatory
• Minimum of 1 year experience executing outbound client calls to consult, assess needs, and recommend appropriate products and services
• Ability to overcome objections effectively to close the sale
• History of consistent and strong follow-up on sales opportunities through phone and email communication to answer questions and provide marketing materials using customized software
• Initiate outbound sales calls in a confidential remote work environment
• Mastery of Customer Relationship Management (CRM) tools such as Salesforce to effectively plan and document sales activities, update customer information, campaign management, account development, build strong client pipeline and forecasting