Tax Manager - Business Incentives

ADP is hiring a Tax Manager.

• Are you an expert in local and state corporate income tax?
• Are you passionate about collaborating with internal and external stakeholders to ensure the best experience for our clients?
• Do you enjoy working in a fast-paced environment?

 

Well, this may be the role for you. Ready to make your mark?

 

In the role, you will leverage your project management and leadership expertise to perform and monitor the preparation of Federal and State (geographically; demographically based) tax credits and incentive programs, including compliance work, credit calculations, and certification process for all participating ADP clients..

 

 

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

 

What you’ll do: Responsibilities

What you can expect on a typical day:

• Service Excellence. You will help to design and execute the strategies to increase our quality, efficiency and sustainability of Business Incentives. 
• Associate Engagement. As part of strategizing our Business Incentives processes , you will keep in mind how to promote associate engagement and satisfaction.
• Client Satisfaction. NPS, advocacy and other metrics of client satisfaction are key. Structure our Business Incentives processes  to maximize client satisfaction that lead to NPS, retention and sales.
• Lead client daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals

• Handles a high volume of multiple complex programs. Mentors other team associates as requested by Manager or Director.  May indirectly supervise Tax Analysts on work product direction.
• Accountable to Audit and CRM for quality and accuracy.
• Provides technical expertise and guidance to less experienced Tax Analysts and assists in training.
• Is responsible for meeting productivity and quality objectives and standards.
• Accurately and timely calculates assigned credit in compliance with related jurisdiction's regulatory/judicial guidelines.
• Research assigned programs to ensure all program reference material is current and accurate.
• Performs data analysis and manipulation of Client records.
• Interacts with State program coordinators; negotiates acceptance of format; assists or participates in client audits with the State.
• Prepares client work product according to specifications.
• Cross trains in various credit programs assigned.
• Keeps current on new and proposed laws and regulations and advises management of impact.
• Performs other related duties as approved or assigned.
• Enhanced understanding and implementation of Business Units strategic goals
• Function as a consultant and business partner to other groups within ADP
• Collaborate with peers to establish best practices and drive continuous improvement
• Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units

TO SUCCEED IN THIS ROLE: Requirements

• At least 5 years of experience in credits and incentives
• Experience with working with Dept of Revenue and relatable agencies
• State and local corporate income tax experience

 A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above, OR
• Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.

Qualifications

Bonus points for these: Preferred Qualifications

• Georgia tax knowledge a plus
• EEP experience in tax consulting
• Experience with public companies a plus
• Public accounting or working experience for a larger public company a plus
• Some experience with discretionary/negotiated incentives, economic development, and/or site selection a plus
• MBA, CPA and/or JD preferred
• Experience in running audits
• Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
• Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
• Strong client relationship building skills
• Ability to recognize basic procedural issues as they arise and escalate to the appropriate level
• Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
• Proficient in the latest web technologies and working knowledge of various operating systems
• Proficient using Microsoft Office with intermediate to advanced skills in Excel. 
• Alteryx experience
• Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll and Benefits policies and procedures

 YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live. 
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

 

 

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