Business Analyst

Brooksource is seeking four motivated Business Analysts to join their team and play a critical role in modernizing a health insurance enrollment platform. The role involves engaging with stakeholders to document business processes, translating needs into user stories, and collaborating with cross-functional teams to ensure alignment and success of the project.

Responsibilities:

• Engage with stakeholders to document current-state business processes and identify missing or new functionalities needed for the new Facets-centric environment
• Translate business needs into clear, concise, and detailed user stories with well-defined acceptance criteria that align with Facets capabilities and data structures
• Analyze and document business rules, data requirements, and system interaction patterns for your assigned capability area
• Collaborate with Product Owners, Architects, and other BAs to ensure functional and technical alignment within the Facets ecosystem
• Support the development of testing strategies, scenarios, and validation criteria to ensure the solution meets business needs
• Contribute to the refinement and prioritization of the product backlog in JIRA
• Work as a cohesive team, providing backup and support for other analysts and focus areas as needed to ensure project continuity and success

Requirements:

• Proven experience as a Business Analyst, Systems Analyst, or in a similar role, specifically on projects related to health insurance member enrollment
• Hands-on experience working with the Facets platform as a core system of record (e.g., as a BA, SME, or end-user). Direct configuration experience is a plus although not required
• Demonstrated experience in requirements gathering, process mapping, and user story development within an agile framework
• Familiarity with agile methodologies and tools like JIRA and Confluence
• Strong analytical and problem-solving skills, with the ability to think critically and identify gaps in processes and systems
• Exceptional written and verbal communication skills
• Direct experience with Facets module configuration
• Experience with EDI transactions (e.g., 834, 270/271), Medicare, or Coordination of Benefits (COB)
• Experience with data migration projects or system implementation/integration projects
• Experience supporting testing activities, including test case development and UAT coordination
• Experience working within a large-scale, multi-vendor program environment