Business Systems Analyst IV

Taylor Corporation is a dynamic, diversified company with big plans for the future. They are seeking a Business Systems Analyst IV to collaborate with stakeholders, document requirements, and support product owners in managing the product roadmap.

Responsibilities:

• Collaborate with stakeholders to elicit, document, and validate business and technical requirements
• Author, maintain, and organize user stories, acceptance criteria, and bug reports in tools such as Azure Dev Ops
• Conduct impact analysis and root cause investigations for complex business problems
• Translate technical concepts into clear, concise documentation for both technical and non-technical audiences
• Support product owners in prioritizing backlog items and refining the product roadmap
• Champion continuous improvement and Agile best practices across teams
• May provide guidance and mentoring to junior business analysts supporting the platform
• Travel up to 10% of the time for vendor meetings, conferences, and stakeholder engagement

Requirements:

• 5+ years of experience in business analysis, preferably in Agile/Scrum environments
• Demonstrated experience writing user stories, managing bugs, and working with cross-functional teams
• Strong technical writing and documentation skills
• Excellent verbal and written communication skills
• Proficiency in tools such as Azure Dev Ops and Visio
• Bachelor's degree in Business, Computer Science, Information Systems, or related field
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Experience with requirements management and visualization tools (e.g., Azure Dev Ops, Confluence, Visio)
• Knowledge of e-commerce best practices, trends, and competitive landscape
• Familiarity with agile methodologies and project management principles
• Understanding of digital marketing, analytics, and user experience principles
• Ability to develop and execute on a product vision that aligns with organizational goals
• Exceptional written and verbal communication skills with the ability to translate complex technical concepts to non-technical audiences
• Strong ability to analyze data, identify patterns, and derive actionable insights
• Proven ability to build consensus among diverse stakeholders with competing priorities
• Expert in eliciting, documenting, and validating business requirements
• Sufficient technical knowledge to have credible conversations with development teams and vendors
• Ability to identify root causes and develop effective solutions to complex problems
• Strong attention to detail and ability to manage multiple competing priorities
• Ability to influence without authority and drive organizational change
• Deep understanding of customer needs and ability to champion customer experience
• Product Management or Business Analysis certification preferred (e.g., CSPO, PMP, CBAP)