Sr. Product Manager - Bend Platform

Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. They are seeking a Sr. Product Manager to define and lead the roadmap for their Bend Health platform, focusing on enhancing member access to mental health care services and collaborating with various teams to ensure effective delivery.

Responsibilities:

• Craft a thoughtful product strategy and roadmap that helps drive member engagement with Bend services, while balancing cross functional dependencies
• Support integration with the Lyra ecosystem
• Be the voice of your users. Thoroughly understand their needs, including conducting user research and usability testing in conjunction with designers
• Define and analyze product metrics to inform decision-making and measurement of success in driving engagement and conversion
• Leverage quantitative and qualitative data to define and validate both a roadmap and detailed product plans for your area of responsibility
• Prioritize features and functionality in line with company goals and user needs
• Engage with customers and key internal stakeholders to validate and ensure that product plans will achieve their desired business objectives
• Drive alignment and effective problem resolution across the organization, including the Lyra leadership team
• Develop and communicate detailed product requirements as well as a coherent backlog. Work with designers and engineers to ensure successful envisioning and delivery of new features and functionality. Drive test case development and product testing
• Write release notes and train internal stakeholders on new features
• Keep stakeholders informed by sharing progress on existing product initiatives as well as future roadmap plans
• Help identify and drive process improvements for the Product team

Requirements:

• BA/BS, or equivalent experience required
• 5+ years of demonstrated experience in product management within successful SaaS, enterprise software, or health tech organizations
• Experience with all phases of the product lifecycle as well as prior experience managing successful product launches
• Ability to work well on a highly collaborative and cross-functional team, with senior leadership, and with external customers and partners
• Listens well, with a curiosity and passion to learn more about your users, our market, our product, the competitive landscape, and much more
• Demonstrated leadership and strong, proactive ownership over one's area of responsibility; has an innate sense of accountability, attention to detail, and an execution-oriented mindset
• Ability to think strategically and analytically while operating in a fast-paced, dynamic startup environment
• Excellent verbal and written communication skills, and solid presentation skills
• user growth/conversion experience
• technical and design skills
• experience in healthcare technology