Stage 4 Solutions is a global B2B high-tech company seeking a Senior Program Manager to drive high-visibility, mission-critical programs from concept through implementation. The role involves collaborating with business, product, and technology leaders while managing risks, dependencies, and ensuring adherence to quality standards and processes.
Responsibilities:
- Work side-by-side with business, product, and technology leaders on high-visibility, mission-critical, and complex programs, and drive them from original concept through final implementation
- Help manage risks and dependencies and escalate impediments to meet program objectives
- Provide transparent, forthright communication with all areas affected by your programs, including cross-functional stakeholders, business sponsors, and vendors; simplify complex issues into a crisp, actionable executive-level status
- Generate new data needs and requirements to provide actionable insights to senior leadership
- Ensure adherence to processes, quality standards, and deliverables so that your programs are delivered with machine-like data-driven predictability
- Plan and facilitate collaboration from executive-level meetings and large cross-functional events to the day-to-day activities as required
- Provide a proactive, strategic perspective on improvements to the business and SDLC processes
- Create and maintain process documentation where needed to promote best practices and leverage lessons learned
- Define governance models and operating models for the programs being managed
- Socialize and operationalize these models for successful execution
Requirements:
- 15+ years of experience as a Portfolio/Program Manager in an enterprise software company, having managed highly complex, highly visible, company-level initiatives
- Experience managing products, programs, or services in the digital customer experience space, digital learning space
- Ability to dive into extremely complex, vague, and cross-functional environments and map teams to plans
- Ability to create a framework for execution and ensure process governance (Agile, Kanban, & SAFe, Scrum, Scrumban, Hybrid)
- Experience in working with leaders to define business objectives, OKRs, Goals/KPIs
- Create frameworks to track the goals and execution
- Involved in value mapping & value realization exercises in previous jobs
- Ability to drive strategic planning execution with senior leaders across product management and engineering operations teams
- Strong decision-making, decision-driving skills based on data and business benefit
- Lean program management, continuous learning, adaptation, and improvement
- Must enjoy working in a highly collaborative, matrixed environment
- High energy, self-starter with aptitude for learning new technologies and ability to promote transformational change
- Mergers and acquisitions program management experience is highly preferred
- PMP/PMO/Safe Agilist is preferred
- ENG/Product background preferred