Senior Product Manager, Agent & Automation Workflows

EAB is dedicated to making education smarter and communities stronger, partnering with over 2,800 institutions to drive transformative change. They are seeking a Senior Product Manager to lead the development of intelligent workflows and automation capabilities, focusing on translating technologies into impactful features that enhance user experiences and streamline workflows.

Responsibilities:

• Own the roadmap and delivery for a key functional product area focused on automation, workflow orchestration, and intelligent product experiences
• Translate product strategy and user needs into clear product requirements, feature definitions, and implementation plans
• Work closely with engineering teams to scope work, define technical tradeoffs, and ensure successful delivery of product initiatives
• Maintain and prioritize the product backlog, ensuring that the team focuses on the highest-impact work
• Break complex initiatives into incremental deliverables that support consistent development velocity
• Partner with engineering and design to rapidly prototype, test, and iterate on new product ideas
• Facilitate alignment across product, engineering, design, and leadership stakeholders on product direction and priorities
• Communicate product plans, progress, and outcomes clearly to internal partners
• Monitor industry trends, competitive solutions, and emerging product patterns to inform product direction
• Gather insights from customer feedback, usage data, and market research to identify opportunities for innovation and improvement
• Help develop a fact base to support product investment decisions and roadmap prioritization
• Use modern product tools to prototype ideas, model workflows, and communicate product concepts effectively
• Evaluate the success of delivered features through user feedback, product metrics, and adoption signals
• Continuously refine product capabilities based on real-world usage and evolving customer needs
• Serve as an internal advocate for the product area, helping teams understand the vision, value, and impact of new capabilities
• Support internal enablement efforts that help teams adopt and effectively leverage new product functionality

Requirements:

• 5+ years of experience in product management or a closely related role delivering software products
• Demonstrated ability to work closely with engineering teams to ship product features from concept through release
• Experience managing product roadmaps, defining requirements, and prioritizing backlogs
• Strong ability to break down complex problems into actionable product plans
• Experience collaborating with designers and engineers to prototype and iterate on product ideas
• Strong communication skills and the ability to align stakeholders around product decisions
• Analytical mindset with the ability to evaluate product performance and incorporate user feedback into product improvements
• Experience building products that involve automation, workflows, or intelligent product behaviors
• Familiarity with modern approaches to product prototyping and experimentation using tools such as Figma or similar design platforms
• Experience working on products that incorporate emerging technologies such as AI-powered capabilities or conversational user experiences
• Ability to evaluate competitive solutions and synthesize market insights into actionable product opportunities
• Strong product judgment and the ability to make effective prioritization decisions in fast-moving environments
• Experience operating in agile product development environments with rapid iteration cycles
• Demonstrated ability to balance delivery speed with product quality and long-term product vision
• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration