UnitedHealthcare is a global organization focused on delivering care and improving health outcomes through technology. The Business Analyst role involves supporting enterprise clinical and benefit data transformation initiatives by collaborating with cross-functional stakeholders to design and deliver integrated data capabilities.
Responsibilities:
- Partner with business, clinical, and operational stakeholders to elicit, document, and refine business requirements for enterprise data and integration initiatives
- Translate complex clinical, regulatory, and operational needs into clear, structured requirements and workflows
- Document end to end business processes, data flows, and functional needs to support scalable enterprise solutions
- Ensure requirements align with broader enterprise strategies, standards, and governance expectations
- Serve as the business analysis representative on multiple enterprise programs, supporting alignment across business, clinical, and technology teams
- Coordinate with program leads and delivery teams to ensure requirements are understood, prioritized, and delivered as intended
- Support integration planning and execution across multiple concurrent initiatives, helping manage dependencies and cross team impacts
- Act as a central point of coordination to reduce ambiguity and ensure consistent communication across stakeholders
- Collaborate with quality and testing partners to define test scenarios, acceptance criteria, and validation plans based on documented requirements
- Support testing cycles by validating outcomes against business expectations and identifying gaps or risks
- Ensure that clinical and benefit data outputs are accurate, complete, and operationally viable prior to deployment
- Assist with issue tracking, defect triage, and resolution support to maintain delivery timelines
- Track initiative status, milestones, risks, and dependencies across assigned programs
- Provide clear, concise updates to leadership and stakeholders on progress, readiness, and potential impacts
- Support deployment planning, change readiness, and communication activities to ensure smooth implementation
Requirements:
- Experience developing business requirements for clinical, operational, or enterprise data initiatives
- Experience working in cross functional environments with business, technology, and operational teams
- Solid understanding of how clinical and benefit information supports operational workflows and business decision making
- Demonstrated ability to translate complex concepts into clear, actionable requirements
- Demonstrated solid analytical, organizational, and communication skills, with the ability to manage multiple initiatives simultaneously
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy