Key skills
Sales Account ManagementCustomer Relationship ManagementRevenue GrowthStrategic SellingBroadband ServicesManaged ServicesAdvanced VoiceMetro EthernetSales ForecastingSales Quota ManagementCross-sellingUpsellingCLeadershipProject ManagementAccount ManagementSales
About this role
Comcast is a leading technology provider that offers a suite of solutions to organizations of all sizes. This role leads a team of Inside Enterprise Account Managers to drive revenue growth, manage customer relationships, and develop strategic account management plans for mid-market customers.
Responsibilities:
- Leading a team to drive revenue growth and provide excellent customer support within assigned accounts
- Leading a team to upsell, cross-sell and retain existing Enterprise customer base
- Assisting team to develop a sales penetration strategy for account portfolios to meet or exceed monthly sales quota
- Providing overall direction and strategic selling of company solutions including Broadband, Managed Services, Advanced Voice and Metro Ethernet
- Collaborating with departmental management, including sales support, sales engineering, contracts/legal project management, service assurance, marketing and operations leadership to develop project plans and overall strategy to optimize sales opportunity, while providing a superior customer experience
- Managing the execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment
- Collaborating with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs
- Developing an overall strategy to optimize sales and retention opportunities
- Positioning and selling Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel
- Managing existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary
- Other duties and responsibilities as assigned
Requirements:
- High School Diploma / GED
- 5-7 Years of relevant work experience
- Customer Relationships
- Sales Account Management
- Revenue