Customer Service Concierge

Stewart Title is a global real estate services company that provides title insurance and related services. The Customer Service Concierge will promote Stewart's services through sales and marketing activities, providing operational support to sales teams to enhance customer success and maximize revenue.

Responsibilities:

• Responsible for answering routine questions and issues about products and services from internal and external customers
• Effectively resolves inquiries or escalates concerns in a timely fashion
• Follows standard procedures and guidelines
• Understands how assigned duties relate to others within the team and how the team integrates with related teams
• Impacts own team through the quality of the support provided
• Recognizes and solves typical problems; selects solutions from established options
• Communicates moderately complex information in routine situations, typically within own team
• Works under general supervision with limited ability to modify approach
• Individual contributor having no supervisory responsibilities; manages own workload
• Performs all other duties as assigned by management

Requirements:

• High school diploma required
• Typically requires 2+ years of related work experience
• Bachelor's preferred