AI /ML Tester ( chat bot and virtual assistance)

Creates and optimizes test processes including defect management and reporting

Ensures alignment and sign off for test cases from business and other stakeholders

Manages test execution and resolves, communicates, or escalates any issues that may result in test plan variance

Designs test data and ensure data compliance requirements are met on all levels of test environments

Develop and execute a comprehensive testing strategy for virtual assistant application, encompassing functional, performance, regression, and exploratory testing.

Oversee the execution of test cases, ensuring proper test planning and adherence to testing timelines.

Familiar with Behavior Driven Development (BDD) and Test Driven Development (TDD) methodologies

Experience with testing frameworks and tools specific to testing APIs, NLP/NLU, GenAI, and chatbot applications.

Experience with agile development methodologies, DevOps practices and tools such as ALM Octane.

Strong experience in developing and executing testing strategies for complex applications.

Knowledge of data versioning and data management practices.

Proficiency in test case design, test execution, and test management tools including AI-assisted test creation with GitHub Copilot.

Experience with automation testing tools such as Selenium, Playwright, or PyTest.

Detail oriented highly organized

Adaptable to shifting competing priorities

Problem solving skills to diagnose resolve complex issues

Committed and pro-active in ensuring high quality of service

Financial domain knowledge.

Ability to validate virtual chatbot intents, entities, grammars, and end to end workflows with fallback behaviors.

Automation

Ability to communicate effectively to a wide range of audience (business stakeholders, developer support teams)

Agile Practices

Application Development

Architecture

DevOps Practices

User Experience Design

+5 years experience

Remarks:

relocation candidate is good for this role but please make sure they will 100% relocate to CLT before sending to me

IV: one and done with the QA lead Webex interview - Karen on soft skills and QA tester is technical - 45min-1 hour

3-5 years conversational ai experience - QA experience

qa tester for chat bot and virtual assistance - they MUST HAVE hands on experience with this

i need experience with virtual assistance and chat bot

they must have api testing experience with postman

they must have playwright