Coffee Shop Manager

About Bering Straits Development Company

Bering Straits Development Company (BSDC) construction division is a full-service general contractor. Their experience in single and multi-family housing, commercial buildings and industrial construction and renovation. To complement the general construction activities, BSDC also has in-house electrical, plumbing and heating systems expertise. BSDC is a  and a  small business concern (SBC).

Bering Straits Development Company has developed a specialty in energy efficiency and renewable energy installations throughout northern and western Alaska. BSDC has certified energy auditors and installs renewable energy products such as windmills, solar PV panels and hot water installations. Construction activities focus mainly on projects in the Bering Strait region surrounding Nome, Alaska.

 

About this position: Coffee Shop Manager in Nome, AK

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

 

Applicants will be notified via email or phone within ten business days regarding application status.

 

Essential Duties & Responsibilities

·         Oversee the daily operations of the establishment, ensuring smooth and efficient service.

·         Interview and hire new employees.

·         Manage and train baristas.

·         Maintain a clean and organized shop environment.

·         Manage and create weekly schedules - balancing time off requests and availabilities.

·         Place orders through various vendors to maintain inventory levels.

·         Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.

·         Manage changes and additions to point of sale system.

·         Handle customer inquiries, complaints, and special requests in a professional and timely manner.

·         Create, update, and maintain Drink Menu.

·         Plan Marketing events and work with community.

·         Assure that all safety and food safety guidelines and requirements are always followed and maintained

    throughout the entire shop.

·         Ensure compliance with health and safety regulations.

·         Collaborate with the team to create a welcoming atmosphere for guests.

·         Able to jump into Barista role as needed based on staffing needs.

·         Daily cash reconciliation to include deposits

·         Approval of time from Baristas

·         Working with the Accounting Team for profit/loss of business.

·         Perform additional tasks as needed to ensure the smooth operation of the establishment.

 

Required (Minimum Necessary) Qualifications

·         Education Requirements: High School Diploma or GED equivalent

·         Level of Experience Requirements: 2-3 years retail, customer service, and management experience.

·         Strong leadership skills with the ability to motivate and inspire a team.

·         Excellent communication and interpersonal skills.

·         Strong organizational and problem-solving skills.

·         Food Managers Certification or ability to obtain certification (Required).

·         Ability to work in a fast-paced environment and multitask.

 

Knowledge, Skills, Abilities, and Other Characteristics

• Basic financial management skills including budgeting and sales tracking. 
• Knowledge of reconciliation process for daily, weekly and monthly audits

·         Hands-on experience with professional coffee machines (understanding general maintenance & upkeep).

• Knowledge of food safety regulations and best practices.
• Ability to work full time, including variable hours including early mornings, evenings, weekends and/ or holidays.

·         Knowledge of organizational procedures and workflows – understanding how work moves through a company.

·         Basic knowledge of relevant technologies or tools – e.g., Microsoft 365, communication platforms, or industry‑standard software.

·         Knowledge of customer service practices – principles of providing quality service and managing inquiries professionally.

·         Knowledge of data privacy and confidentiality principles – awareness of proper handling of sensitive information.

·         Communication skills (written and verbal) – ability to convey information clearly and professionally.

·         Time management and prioritization – balancing multiple tasks and meeting deadlines.

·         Problem‑solving and critical thinking – analyzing issues and selecting appropriate solutions.

·         Interpersonal and teamwork skills – building rapport and collaborating effectively with others.

·         Attention to detail – producing accurate, error‑free work.

 

Preferred

·         N/A

Necessary Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Individual will be required to stand or walk for extended periods of time and push or pull heavy equipment or supplies. In addition, squatting, kneeling, sitting, bending, reaching and climbing are also required. May lift or push up to 50 lbs, such as freight, coffee supplies, boxes, etc.

 

Work Environment

The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The job is performed in a coffee shop setting with exposure to hot liquids and requires extensive use of coffee and espresso machinery. Exposure to hot water and cleaning chemicals or solvents. Occasional use of computer, keyboard, mouse, and telephone system. The work described herein is primarily in a modern coffee shop setting. Occasional travel may be required.

 

Supervisory Responsibilities

·         This position will have supervisory responsibilities.

DOT Covered/Safety-Sensitive Role Requirements

·         This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.

Additional Qualifying Factors

As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.

 

Shareholder Preference

BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

 

Bering Straits Native Corporation is an equal opportunity employer.  All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.