Own the end-to-end commercial sales operating model from lead intake through close, forecast, and commission payout
Define and govern sales operating cadence, including pipeline reviews, forecast calls, and performance readouts
Establish standards for pipeline coverage, stage definitions, and data hygiene
Identify revenue risk early and surface insights to sales leadership
Serve as business owner for Salesforce and related sales technology
Govern CRM configuration, data integrity, reporting architecture, and user adoption
Partner with IT and Finance on system enhancements, integrations, and data alignment
Evaluate, recommend, and lead rollout of sales productivity and automation tools
Own executive-level dashboards for pipeline, bookings, forecast accuracy, and productivity
Analyze funnel performance, close rates, sales cycle trends, and rep effectiveness
Partner with Finance on forecast alignment and commission governance
Deliver clear, trusted weekly and monthly commercial performance reporting
Support quota and territory modeling in partnership with sales leadership
Maintain territory and mapping tools to drive seller efficiency
Partner with Marketing and Business Development on campaign tracking and performance analysis
Act as the primary commercial operations partner to Sales, Finance, Marketing, and IT
Ensure alignment between sales activity, revenue reporting, and compensation outcomes
May manage analysts or administrators, with anticipated team growth as the organization scales

5–8+ years of experience in Sales Operations or Revenue Operations
Deep hands-on experience with Salesforce administration and reporting
Strong analytical skills with the ability to translate data into executive insights
Experience partnering with senior sales leadership
Experience supporting SMB or field-based commercial sales teams
Telecom, fiber, or infrastructure experience
Experience in high-growth or private-equity-backed environments

Competitive pay ($115,000
125,000 DOE) and lucrative bonus plan
Medical, dental, and vision plans
start when you start!
Life insurance (self, spouse, children)
Paid Time Off
401(k)
100% company match (vesting and matching starts upon hire, up to 4% of eligible compensation)
Employee Assistance Plan
Employee Referral Plan
Free services, if living within service area
LinkedIn Learning
Associate recognition program
Advancement opportunities
Collaborative work environment

Senior Manager, Commercial Sales Operations

Key skills