Consensus Cloud Solutions is a leading digital cloud fax and interoperability solutions organization focused on connecting healthcare providers and technology innovators. The Associate Director, Product Management is responsible for shaping the long-term product vision, overseeing the product portfolio, and leading strategic initiatives to drive business growth and innovation.
Responsibilities:
- Influence the long-term product vision and set/track KPIs for the entire portfolio
- Define core metrics and ensure data integrity across all reporting
- May lead strategic Programs with direct responsibility for achieving specific business metrics and objectives
- Drive end-to-end execution of cross-functional initiatives that impact the company's bottom line
- Oversee the planning and release cadence for a portfolio of products
- Improve release processes to increase predictability and efficiency, and define best practices for scope management across teams
- Identify and lead large-scale initiatives that drive new revenue streams or expand the company into new market segments
- Tackle the most ambiguous and complex problems in the company, making rapid trade-offs to unblock cross-functional teams and ensure quarterly value delivery
- Represent the product portfolio and major programs to executive leadership, major customers, and industry groups, shaping the narrative of the product’s value
- Drive technical discovery with engineering leads and help architect solutions
- Ensure all junior and senior PMs are adhering to high-quality documentation, standard design patterns, and rigorous requirements
- Actively mentor multiple product managers, defining development opportunities and fostering a high-performance team culture
- Accurately track capacity and consumption across the portfolio weekly for project accounting and resource planning
- Perform other duties and responsibilities as required, assigned, or requested
Requirements:
- High School Diploma required
- 7+ years of healthcare product management experience
- 5+ years of experience working on healthcare interoperability features
- 4+ years experience in a leadership or senior management capacity
- Architectural Acumen: Serves as a trusted partner to engineering; able to help architect solutions and communicate complex technical concepts to any audience
- Programmatic Strategy: Mastery of leading large-scale programs, 'right-sizing' features for quarterly delivery, and managing dependencies across multiple product lines
- Influential Leadership: High degree of influence across the company, with a proven ability to gain buy-in for strategic initiatives and program objectives from various departments
- Subject Matter Expertise: Recognized as a deep domain expert within the industry, informing strategy through authoritative market knowledge
- Executive Communication: Expert at translating program performance and portfolio health into high-level narratives for executive decision-making
- Certifications: Advanced Product Management or Executive Leadership certifications (e.g., PMP, PgMP, or MBA)