Lark Health is leading the way into a new era of cardiometabolic care, leveraging advanced AI techniques to provide scalable and compassionate care. The Senior Product Manager will own client-facing reporting and data products, transforming services-heavy workflows into scalable, self-serve solutions that meet client needs.
Responsibilities:
- Own the product strategy and roadmap for Lark’s client reporting and data products—the tools health plan partners use to understand member engagement, clinical outcomes, and program ROI
- Transform today’s manual, services-driven reporting into scalable, self-serve data products
- Own the full intake and prioritization of client data requests
- Triage holistically, bridge business and technical teams, and formalize this into a repeatable process as the team grows
- Translate client needs into detailed specs, user stories, and partner file specifications for data engineers, analysts, and data scientists
- Work directly with health plan clients to understand reporting needs, compliance requirements, and how they use data to make renewal and expansion decisions
- Synthesize feedback to drive product improvements
- Partner with data engineering to build on existing infrastructure (Snowflake, Mixpanel, Looker), define new capabilities, and ensure upstream data collection aligns with downstream reporting needs
- Collaborate with Data Governance and Security on data privacy, integration risks, and delivery quality—including HIPAA, BAAs, and PHI handling in reporting contexts
- Define and track success metrics for data products
- Understand which reports and insights drive client retention and expansion
- Shape initiatives from insight through launch using our shaping model—writing the docs that frame the problem and constrain the solution before work enters the build cycle
Requirements:
- Experience building data products from early stage—you've taken something from 'we email spreadsheets to clients' to 'clients log in and get what they need.'
- Strong SQL skills and working fluency with BI/analytics tools (Looker, Tableau, Mixpanel, or similar). You can query data yourself, not just request it
- Experience working with data engineering and analytics teams to define pipelines, schemas, and data models that serve product needs
- Strong understanding of data architecture and how upstream collection decisions affect downstream reporting. You think about data quality as a product concern, not just an engineering one
- Comfortable writing detailed specs and managing partner-facing data deliverables directly. This role doesn't have a BA underneath it yet—you'll operate at both the strategic and execution layers
- Comfort with ambiguity and early-stage product definition. You've shipped product on top of data infrastructure that was still being built. This isn't an optimization role—it's a build role
- Clear, direct communication. You can translate complex data concepts for non-technical stakeholders (health plan partners, client success teams, leadership)
- 5+ years of product management experience, with meaningful time spent on B2B data products, analytics platforms, or client-facing reporting tools
- Experience in healthcare, health tech, or health insurance is a strong plus—especially if you've built reporting or analytics products in a B2B2C context and understand the tension between what clients want to see and what the data actually supports
- Experience with AI/ML-driven insights or predictive analytics products is a plus