Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. The Service Sales Business Development Specialist is responsible for driving growth of HPE’s non-maintenance services portfolio, focusing on proactively building pipeline and leading the pursuit of complex service opportunities.
Responsibilities:
- Seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline in specialty area
- Maintains knowledge of competitors in account to strategically position the company's products and services better
- Develop pursuit plans and manage the pipeline to ensure alignment with account managers
- Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry
- Contributes to proposal development, negotiations and deal closings
- Work closely with and supports account manager, providing technical expertise and support, and participating in client engagements up to C- level engagements for more complex solutions in smaller accounts
- May focus on growing contractual renewals for mid size accounts with some complexity, to higher-total contract- value renewals
- Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development
- Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization
Requirements:
- Bachelor's degree or advanced degree or equivalent relevant experience required
- 5+ years technical sales and integration experience required
- Demonstrated success in developing and selling customized services
- Technology based Solution Expertise appropriate for the position include: Wireless, Wired, WAN, Automation, Network Management
- Willingness to travel approximately 25% as needed; candidates based in or aligned to West Coast time zones are preferred, but not required
- Deep knowledge of solution and service offerings as well as competitor's offerings, to be able to sell services attached products
- Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling
- Understands the role of IT within area of specialization and how the company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities
- Negotiates and drives deals to ensure successful closes and high win rate
- Broad understanding of the customer needs; applies standard as well as creative solutions to meet those needs
- Uses client engagement skills in collaboration with account leads to propose service solutions to client
- Leadership and initiative in successfully driving specialty sales in accounts - prospecting, negotiating and closing deals
- Translate product/services delivery knowledge into customer's added business value
- Uses specialty knowledge to actively prospect within accounts to discover or cultivate sales opportunities
- Conceptualizes and articulates well-targeted solutions in area of technical specialty -- from proposal to contract sign-off
- Ability to take a deal through the sales cycle including closing or supporting the close of a deal
- Demonstrates high service knowledge and professionalism in researching and sharing service-related information with account teams and customers
- Understand the channel and work an effective plan to increase sales with our partners
- Regular use of standard MS-Office tools and SFDC reporting tools for updating deal profile and forecasting accurately
- Understands professional services as part of strategic product sales
- Good prioritization and team coordination skills in order to focus on the key client opportunities and timely deliverables and next steps