Associate Sales Development Representative - Healthcare

Hyland is a fast-scaling technology company seeking high-energy sales professionals for their Sales Development team. The Associate Sales Development Representative will focus on outbound prospecting, cold calling, and qualifying leads to support Account Managers and drive sales growth.

Responsibilities:

• Own outbound prospecting efforts, with a strong focus on cold calling, email, and multi‑channel outreach
• Connect with a high volume of leads to quickly determine customer fit and sales potential
• Participate in discovery calls alongside Account Managers to qualify prospects, gather insights, and introduce core product offerings
• Maintain purposeful, consistent contact with prospects to educate, build trust, and move opportunities forward
• Generate new qualified leads by building target account lists and executing calling and email campaigns
• Represent the company at trade shows and events, engaging prospects and ensuring timely, thoughtful follow‑up
• Accurately document all prospect activity and interactions in internal systems and CRM tools
• Seamlessly transition qualified opportunities to Account Managers, ensuring all relevant customer context is shared
• Review and support RFPs, assisting prospects with documentation as needed
• Leverage a modern, multi‑tactical sales technology stack to maximize outreach effectiveness
• Partner with field reps and cross‑functional teams to support targeted campaigns and growth initiatives
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

Requirements:

• Bachelor's degree or equivalent experience
• Experience as a Sales Associate
• Inside sales experience
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Able to thrive in a fast paced, deadline driven environment
• Demonstrated ability to establish rapport and gain the trust of others
• Microsoft Windows and Office proficient
• Solid business acumen
• Self-motivated, with high energy and an engaging level of enthusiasm
• Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
• Sharp, fast learner with a curiosity for technology as well as aptitude
• Up to 5% travel time required
• Bachelor's degree or equivalent practical experience
• Direct experience with our tech stack such as; Salesforce, Salesloft, 6sense, LinkedIn Sales Navigator, and ZoomInfo
• Experience in inside sales or sales development, with a strong emphasis on outbound cold calling
• Comfort operating in a fast‑paced, quota‑driven environment where activity fuels results
• Clear, confident communication skills — you know how to adapt your message to your audience
• Proven ability to build rapport quickly and earn trust over the phone and virtually
• Strong business acumen with a curiosity for technology and how it solves real problems
• Self‑motivated, competitive, and energized by goals and performance metrics
• Skilled at asking thoughtful, probing questions to uncover meaningful insights
• Highly organized, detail‑oriented, and disciplined about updating systems and tracking progress
• Proficiency with Microsoft Windows and Office tools
• Ability to travel up to 5% for events or team needs