Account Manager, Enterprise Sales

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. As an Enterprise Account Manager, you will drive customer retention and expansion sales within Attentive’s enterprise customer base, partnering with various internal teams to enhance customer relationships and uncover growth opportunities.

Responsibilities:

• Identify upsell/cross-sell opportunities within existing customers
• Provide timely and accurate weekly forecasts
• Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
• Identify and pursue strategic opportunities for growth within the accounts
• Prepare and present data and trends to customers on usage and engagement of Attentive platform
• Manage customer inquiries related to commercial aspects of their Attentive agreement
• Partnering cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams

Requirements:

• 4+ years of experience in a closing sales role, with experience selling into an install base
• Experience working in SaaS, specifically in MarTech or AdTech
• Demonstrated strong competency around objection handling and creating alignment around product price/value
• Analytical account development strategy, using data to find opportunities and prove value
• Ability to think strategically about a customer's goals and drive renewal and expansion opportunities through to close independently
• Experience managing the sales cycle across Salesforce.com or other CRM
• Entrepreneurial mindset and desire to define processes and build strategy
• Demonstrated experience consistently meeting and exceeding quota, with references
• Email sales experience nice to have
• Willingness to travel (up to 20%)