Business Development Representative (US)

SwiftComply is an award-winning early-stage technology company focused on modernizing water compliance and empowering local governments. The Business Development Representative will connect with prospective customers, generate interest, and contribute to the sales pipeline by scheduling initial meetings with the sales team.

Responsibilities:

• Identify and develop cross-sell opportunities within the existing customer base, focusing on introducing additional SwiftComply modules and solutions
• Partner closely with Customer Success Managers to align on target accounts, priorities, and cross-sell strategy
• Engage customers through targeted outreach to generate interest
• Understand current customer usage and uncover gaps where additional solutions can add value
• Qualify cross-sell opportunities by mapping customer needs to relevant SwiftComply offerings
• Schedule and support discovery and follow-up conversations for Sales
• Maintain accurate tracking of outreach, opportunities, and pipeline in the CRM
• Monitor progress against cross-sell pipeline and revenue targets
• Test and refine messaging to improve engagement and conversion for specific product expansions
• Share customer insights and common cross-sell signals with internal teams to strengthen go-to-market efforts
• Receive coaching from internal and external mentors

Requirements:

• 1-2 years of experience as a BDR/SDR or doing other outbound sales
• Strong communication skills - comfortable engaging with people and building rapport quickly
• Curious and genuinely interested in learning about government programs
• Comfortable doing research on public-sector prospects
• Willingness to learn, adapt and continuously improve
• Organized, detail-oriented and keeping clear notes/ records
• Resilient and persistent - with the ability to handle rejection and stay motivated
• Ability to thrive in a fast-paced and evolving company
• Self-driven - comfortable working remotely and proactive about working with teammates
• Comfortable working with tools such as CRMs and sales engagement platforms
• Experience working with public sector customers such as utilities or municipalities
• Experience in SaaS or technology sales
• Exposure to Customer Success, Account Management, or expansion sales motions
• Bachelor's degree in Business, Marketing, Communications, or a related field