Business Development Representative - NAM/LAM

Airship is a company trusted by leading brands to enhance customer experiences and drive revenue growth. The Business Development Representative will focus on acquiring new customers and expanding existing accounts through consultative sales conversations and collaboration with Account Executives.

Responsibilities:

• Identify, research, and qualify net-new accounts and buying groups to generate new logo pipeline
• Engage existing Airship customers to uncover expansion opportunities, including cross-sell and upsell motions
• Initiate and manage outbound and inbound prospecting efforts via phone, email, social, and other channels
• Conduct thoughtful discovery conversations to understand prospect and customer goals, challenges, and use cases
• Clearly articulate Airship’s value proposition across different personas and stages of the customer lifecycle
• Partner closely with Account Executives and Growth Managers to align on account strategy, messaging, and next steps
• Nurture and advance opportunities from initial engagement through qualified meetings
• Maintain accurate and timely activity, notes, and pipeline data in Salesforce
• Collaborate with Marketing, Sales, and Enablement to continuously improve messaging and outreach strategies
• Stay current on industry trends, customer use cases, and competitive landscape

Requirements:

• Bilingual fluency in English and Spanish (written and verbal); ability to conduct discovery and qualification conversations in both languages
• 1–2 years of experience in a BDR, SDR, or similar sales role, preferably in B2B SaaS
• Demonstrated ability to generate pipeline through outbound prospecting and consultative conversations
• Experience engaging both new prospects and existing customers in value-based discussions
• Strong written and verbal communication skills with the ability to adapt messaging by persona and context
• High level of business curiosity and comfort navigating more complex sales conversations
• Proven track record of meeting or exceeding activity and pipeline goals
• Proficiency with CRM and sales tools (Salesforce, sales engagement platforms, data tools)
• Strong organizational skills, attention to detail, and follow-through
• Ability to work independently while collaborating closely with cross-functional partners
• Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!