Staff Product Partnerships Manager - Mercury Bank

Mercury is building a whole stack of financial tools for startups, and they are seeking a Staff Product Partnerships Manager to own and evolve their portfolio of strategic partners for core banking infrastructure. This role involves managing relationships with banking providers and regulatory partners, translating complex requirements into actionable plans, and driving partner onboarding and performance management.

Responsibilities:

• Manage a portfolio of strategic core banking, card, and regulatory partnerships critical to Mercury’s banking infrastructure
• Be the driving force behind building and maintaining Mercury’s core banking partner ecosystem in support of our charter ambitions
• Serve as the internal expert on core banking systems, regulated financial institutions, and the broader banking infrastructure ecosystem
• Work closely with Legal, Compliance, Risk, Product, Engineering, and Finance to negotiate contracts, manage partner performance, and support regulatory readiness
• Lead new partner selection, due diligence, and onboarding for core banking and regulatory partnerships
• Translate partner requirements, constraints, and regulatory considerations into actionable internal plans and timelines
• Unblock internal teams wherever possible and advocate for Mercury’s roadmap while balancing regulatory and partner expectations
• Clearly communicate Mercury’s compliance posture, regulatory obligations, and technical architecture to external partners

Requirements:

• Have 8+ years of relevant experience in banking, fintech, or financial services, with deep familiarity working with regulated financial institutions
• Have experience managing or working closely with core banking providers, issuing banks, or other regulated financial infrastructure partners
• Be a strong partnership leader who enjoys owning complex, high-stakes relationships
• Be an excellent communicator and highly organized project manager, comfortable operating across many stakeholders
• Consistently exercise empathy, especially in highly regulated and constrained environments
• Have a strong product sense and interest in how financial infrastructure enables customer outcomes
• Be an effective negotiator with experience navigating complex commercial and regulatory discussions
• Be technically inclined or comfortable interfacing with engineering and compliance teams on complex systems
• Stay calm and focused while working on multiple critical initiatives in parallel
• Exercise creativity while operating within regulatory and operational constraints
• Think of customers first, always approaching problems from the customer perspective
• Be able to simplify complex systems and regulatory requirements into clear, documented processes